Question about Kenmore 57029 Side by Side Refrigerator

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Freezer started forming ice crystals on everything so we thought it was too cold and turned it down one notch. The next day everything was defrosted so we turned it back up--and now it doesn't seem to be working at all

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Hi,


This shows that water line could be frozen in the door. You need to disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. The refrigerator makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173. Next you need to disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad and needs to be replaced.


Do get back to us for any further query and do not forget to accept it.


Thanks for contacting fixya.com

Posted on Oct 12, 2010

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