Question about HP Photosmart Premium C309A All-In-One Printer
I looked in the users manual http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&dlc=en&document=&product=3737195 I'm wondering what OS you are using xp, vista or win 7
I found this in the knowledgebase go have a look . looks like theyre aware of this issue and have a update to fix it at Critical Update: Cannot find scanned image or document files after scanning completes. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-79942-3&cc=us&lc=en&dlc=en&product=3737195&tmp_track_link=ot_search
Fix/Enhancement: Corrects a scan file configuration problem which causes scan files to be sent to a nonexistent folder
Posted on Oct 12, 2010
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Posted on Jan 02, 2017
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