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Posted on Jan 02, 2017
Ok the first thing you need to check is to make sure that you have auto answer turned on so that the machine will pick up when you are trying to receive.
There are alot of different factors that can effect your ability to receive a fax - see the link attached from hp's website and read about your specific setup. Things that can effect the fax would be voicemail, digital phone line, distinctive ring service, call waiting, the fax being plugged into a strong connection.
Posted on Feb 28, 2008
Following is the description for Error 232
A communication failure (comm error) has occurred between the two machines. OR The user at the remote machine may have pressed CANCEL. OR The power at the remote machine has been interrupted, or deliberately turned off, causing the fax session to be interrupted
Follow the steps below to disable V.34 setting.
Disable or Enable the ECM
NOTE: The default setting for ECM is ON.
Posted on Dec 22, 2008
when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.
if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.
Posted on Jan 29, 2009
I have not found the answer to this in the manual however, you may solve the problem in the following steps:
1. From the Setup menu, choose #6 Tools
2. Choose #6 Clear fax log
Problem solved! Hope you found this answer helpful.
Posted on Feb 24, 2009
The problem could be with your phone service if you are on digital lines, you would have to install a digital to analog filter. If you are analog the comm errors are typical of a line with a lot of static. You can change two settings on the printer which should solve the issue until you install a filter.
The two settings which are under the fax set up menu/ all faxes\
Error correction mode (ECM) set it to off
Fax Speed set it to medium.
Posted on Jul 15, 2010
Tips for a great answer:
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If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 3.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and
Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...
Aug 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...
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