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Zigzag stitch not right.

I can not get the zigzag stitch to do right ( on any settings), it seems to skip the zigzag, and the bottom of fabric has straight line, and no zigzag. i have had the machine for about 1-2 years, and i am tired of not being able to use that stitch!

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  • crochetmommy Jun 01, 2008

    on the manual says the model is 385w. i am pretty sure it is what you call a front load bobbin.

  • crochetmommy Jun 02, 2008

    My mother bought it from fingerhut for a christmas, and i use it off and on, and i just started using it alot recently.



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This is an issue entirely related to the timing of the hook to the needle.

What model is your machine, top loading or front loading bobbin ?

The correct passage of the hook behind the needle, is generally very similar for either type of bobbin...adjustment requires the ability to disengage the shaft movement tying the top (needle) and bottom (hook) so that each may move separately and the small adjustment be made.

As the needle rises from the lowest position approx 1.2mm, the tip of the hook should be at the point of beginning to pass behind the needle, to pick up the bobbin thread, when in wide zig zag and at the widest and furthest travel of the hook........there is a shallow "groove" in the back of the needle just above the eye to allow a very close pass by the hook as it whizzes around.

If the hook travels clockwise, the furthest needle position is when the ZZ is in the right stitch position, so conversely, if the motion is anti-clockwise, the left needle position is the one to set.

The method of releasing the two shafts from each other will depend on the machine model, typically there are grub screws on the bottom shaft near the drive belt, or connected to the handwheel at the top........generally 2 screws at 60 degree offset in either case.

Re-timing is not especially difficult, but does require knowledge of the screws to aim for, hence the model is necessary info.....

...If you want any more help with this, just post back here with a photo of the machine (< 150kb) , or, drop a line through the "Contact Us" page at and remind me of the posting.

Posted on Jun 01, 2008

  • Hassy
    Hassy Jun 02, 2008

    I cannot find a reference for this model, nor an image via google search.........but.......... if it has a 2 piece moulded case, the setting of the timing will probably require it to come apart and this is not recommended for home users. There are numerous hidden screws with these cases and the locating clips are easily broken.

    Can you discuss the issues with the dealer you bought it from and arrange to take the machine in for them to look at...with some samples of the troubles you describe..they may be able to suggest a local remedy that will not be too costly.

    Am sorry to say, but feel I ought to mention that if this has been ongoing since before the expiry of the 12 mth warantee, you really ought to have been in touch with them earlier, as there is no longer a contract with them for free repair after the 12 mths expire........if you have a good ongoing relationship with them and mention that it has been ongoing for some time they may be persuaded to meet you somewhere in the middle as a gesture of good faith.........good customers are a valuable asset, disgruntled or upset customers are not, it really is that simple.



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