Question about HP Compaq Presario SR1215CL (82916052980) PC Desktop

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Internet would not work and then whole system froze. Powered off my holding start up button. Now everytime I try to cut it on it is stuck on black compaq screen. Have tried pressing esc, f1 and f8, nothing happens. Have flicked red button on the back several times, still nothing. Just saved several dox and do not want to do a master reset. What can I do to fix this?!

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  • HP Master
  • 7,733 Answers

Not too much.It seems you had a corrupt HD do to a virus or other issues.depends on your OS you can try to get some "boot files" in order to try to boot back your PC. After that if you cant do it you will need to re-install your OS.

Posted on Oct 12, 2010

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