Question about Kenmore 98702 Stacked Washer/Dryer

1 Answer

Dryer won't turn on at all.. There is power to it because it shocked me and the washer runs. Do you have any idea what might be wrong?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 113 Answers

Wait a minute, the dryer shocked you? I've seen this happen twice, where I got shocked and the dryer welded itself to the washer. Ok, you may have a electrical issue with house wiring. Or, someone may have wired the dryer cord incorrectly to the dryer. I've seen both. I would address the "shocking" issue and once it's solved it most likely will fix the Dryer operation.

Posted on Oct 12, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Bosch Nexxt Dryer 800 series when you try to turn it on, it just makes a click sound, but won't turn on. Any ideas about what's wrong. Thanks Marge


see this causes and fix it. God bless you
Timer The timer is normally not at fault when the dryer won't start. In many situations where timers are replaced they end up being returned. First, check all of the more common components in this troubleshooting guide before replacing the timer. If the dryer won't start, the cause is much more likely to be a thermal fuse or switch. The timer can not be tested, it must be replaced if it is defective.
Main Control Board The main control board is normally not at fault when the dryer won't start. First, check all of the other components in this troubleshooting guide before replacing the main control board. The main control board can not be tested and must be replaced if it is defective. If there are obvious signs of burning or a shorted out component on the board, it should be replaced.

Belt Switch If the dryer won't start, there might be a belt switch that has failed. This is not a common problem and most dryers do not have this switch. If the dryer has a belt switch, the switch shuts off power to the entire dryer if the belt breaks. It is possible that this switch has failed, even if the belt is not broken. It can be checked with an ohm meter or continuity checker. If the dryer works at all, even if all it does is hum, this is not the problem.

Incoming Power Problem If the dryer won't start, check to certain there is electricity to the dryer. For a gas dryer, unplug the dryer from the wall and plug something else into the outlet to see if it's working. For an electric dryer, check the home circuit breaker or fuses. If they are working, check the outlet where the dryer plugs in with a volt meter. There should be between 208 and 240 volts. If there is power to the dryer, check the more common items in this troubleshooting guide.

Thermal Cut Out Fuse Kit Most dryers have several temperature control devices such as a thermal fuse, thermal cut out, high limit fuse or high limit thermostat. Some manufacturers sell the thermal fuse and thermal cut out in a kit. These kits normally solve no-heat problems rather than when the dryer won't start. However, in some models, this kit will solve both problems. Even though this is not the most common part to fail if the dryer won't start, both can be checked using an ohm meter or continuity checker. If they have continuity they are good. If not, they should be replaced.

Drive Belt On most dryers, if the drive belt breaks the motor can still be heard and it will still be blowing air out the exhaust tube, but the drum will not spin. However, in some dryers when the drive belt breaks the tension pulley arm trips a switch which shuts off power to the entire dryer. If the dryer won't start, check to see if the belt is broken. If it is, replace the belt and the dryer should be fine. If the belt is not broken, check the other components that can fail when the dryer won't start.

Drive Motor The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer won't start the motor might be defective. Before replacing the motor, check the thermal fuse, start switch and door switch because all three are more likely the cause. If the dryer won't start and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. The dryer motor can't be tested easily. If the more common components have been checked and it seems the motor itself is defective, it will need to be replaced. It is not serviceable.

Door Switch The door switch is located near the dryer door and is activated when the door is closed. If the door switch fails, the dryer won't start at all. Many types of door switch will make an audible click when they are activated. If the door switch makes a clicking sound when activated it is probably not defective. If it doesn't make a click, it can be checked with an ohm meter or continuity checker. The door switch is relatively easy to replace and is usually not very expensive.

Start Switch The start switch is on the dryer control panel. Depending on the model, either press a button or turn a dial to start the dryer. If the start switch fails the dryer won't start or make any noise. Test the switch with an ohm meter or continuity checker. If the dryer hums when the start switch is activated, or if the motor runs only while activating the start switch, the motor might be defective or something might be binding the drum preventing it from turning freely. If the dryer start switch does not have continuity when it is activated, it will need to be replaced.
Thermal Fuse The thermal fuse helps to prevent a dryer fire by shutting off power to the dryer if it overheats. If the dryer won't start check this fuse first. Test the thermal fuse with an ohm meter or continuity checker. This is the most common part to fail when the dryer won't start. Once the thermal fuse has blown, it has to be replaced. It can not be reset.

9_29_2012_12_57_07_pm.gif

Sep 28, 2012 | Bosch Nexxt 800 Dryer

2 Answers

We pulled our stacked washer out from the wall to service the cold water hose filter on the back of the unit. when we pushed it back into it's location the washer won't start, won't fill...


I know you don't want to hear this, but either you did something to the hose filter or you didn't get it plugged back in correctly.

If you banged the water inlet valve in moving it back, it might be damaged.

Suggest you unplug everything and start over.

Sep 04, 2011 | Frigidaire FEX831F Top Load Stacked Washer...

1 Answer

Few months old WM3987HW won't turn on - seems dead, unplugging and replugging won't work; outlet has power


Hi Rick,

I found your answer to another person's problem with the LG washer/dryer not turning on. We have the same problem. My husband found a piece of plastic near one set of the fuses that looks warped - like it got too hot. Is there any advice you can give? It's a piece next to the box by the main power cord with a metal coil.

Aug 07, 2011 | LG WM3987HW Front Load Washer / Dryer

1 Answer

The Dryer won't run. No power at contols at the top of the dryer. Getting shock if you touch the dryer and you are grounded. Example : If I take my multimeter and touch one probe from the dryer cabinet...


Need to open the panel and inspect inside the dryer. Obviously the power cord is not a problem, but some wires connecting to the circuit board panel got loose then caused such a problem. Use the volmeter and follow the schematic to check the proper terminals.

Sep 20, 2010 | Dryers

1 Answer

Hotpoint wdd960 washer dryer error f05


f05 means blockage and cannot drain-switch off at mains to reset error-turn to drain if pump runs but dont drain filter in sump blocked/if no pump action then somthing is jammed inn pump

Nov 08, 2009 | Washing Machines

1 Answer

Broken Spring/Shock for my GLEQ642AS0 Fridigaire Dryer


there are no "suspension shocks/springs" on a dryer, those are usually on your washer. here is hte par number for he washer spring 134144700(which is about 8 inches long and 3/4" in diameter made of heavy gauge steel) youll need (2) and heres the suspension shock absorber number 134564200 its a set of 2, there shold only be 2 on your machine.

Dec 11, 2008 | Frigidaire Dryers

Not finding what you are looking for?
Kenmore 98702 Stacked Washer/Dryer Logo

Related Topics:

173 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

fordexpert

Level 3 Expert

5467 Answers

Mike Squire

Level 2 Expert

391 Answers

Robert Rankin

Level 2 Expert

338 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...