Question about i-rocks External Enclosure 3.5in. IR-9400C USB+1394a IDE Hard Drive Drive Case

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My i-rocks IR-9400 shows up under my device driver, however the icon is not available, and therefore the access to the files. It's not a driver issue. It also appears to be working properly with the exception that I can't access the files, if you know what I mean. Is there some sort of utility that I can run to fix this issue. Thanks

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Remove the drive from the external case and physically connect it to your computer. Start your computer and once it boots to whatever OS you are running, run chkdsk on the external drive. You will find the most common problem is that the file system is corrupt from being disconnected at an inapproriate moment. The only way to fix the issue is to connect it directly to the computer without the usb interface and then run chkdsk. Once chkdsk completes, double check your files are visible in explorer. Shut the computer down and reinstall the drive in the external case.

Posted on Oct 12, 2010

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Posted on Jan 02, 2017

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