Question about Kodak EasyShare C875 Digital Camera

1 Answer

When "plugging in" the EasyShare 875 camera into my computer, I keep receiving an error message stating "Computer cannot detect the scanner or camera. Please make sure the device is turned on and connected" Yes, it is plugged in. Yes it has new batteries. Yes it it plugged into the correct USB port (I've even tried a 2nd port) It has worked previously, albeit it was quite awhile ago. I am just unsure what the problem might be at this time. I am trying to put into my computer new pictures taken.

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  • navgatr3 Oct 12, 2010

    Thank you very much for responding so quickly. Could there possibly be a camera problem? I turned on the camera and of course I get the back screen no problem. As soon as I plug in the USB cord the screen goes black.

    Going to "my computer", I try to retrieve the pictures on the camera and I get the same error message.



    Should I possibly delete the entire program out of my computer and try and reboot using the original CD again?

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  • Kodak Master
  • 13,433 Answers

Hello,

Seems like your trying to use the camera from a shortcut? Instead, connect the camera and turn it on, if the screen of the camera has a selections creen, select PC or similar.

Then open my computer or computer from either desktop or from start menu.
In my computer you should see the camera or a removeable storage device, inside you will find all the pictures of the camera.

please let me know if you need further assistance.

Posted on Oct 12, 2010

  • Ekse Oct 12, 2010

    I suppose you could try. Another way to transfer your photos would be to use a memory card reader, you will never have these issues with a simple card reader, its so simple it can't possibly have any issues :)


    a card reader will cost you around 5 to 15 $ if purchased to a good home and cared for, it will last a lifetime. The cards might break down by then thought depends if they are CF discs or just simple SD cards.


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Posted on Jan 02, 2017

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