Question about HP PAVILION A6230N DESKTOP PC

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Ethernet Card I can access the Internet with a Motorola SB5120 SURFboard modem via a USB cable, but when I try hooking my PC up to the modem via an Ethernet Cable, nothing works. All of the lights on the modem are working, even the PC Activity light. I would like to hook the modem up to a router, but I have to be able to hook the router and modem up via an Ethernet cable. Any ideas what I should do?

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Do a ipconfig at the command prompt and see if you are being assigned a ip from the modem. If not try rebooting the modem with the ethernet connected to modem and computer. then do ipconfig again to see if not getting internet ip, your card or modem eternet is bad. put in a new one and try again.

Posted on Jun 01, 2008

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How to open settings of motorola SURFboard SB5120 modem?


Support for the Motorola SB5120, discontinued product, see next site:
http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts

Connecting the device, see the "Quick Reference Guide":
http://broadband.motorola.com/consumers/products/SB5120/downloads/SB5120_Quick_Ref_Guide.pdf

For installing the modem the easiest way is to run the provided cdrom.
When not available perform the settings as showed in the guides.

Motorola 5100 series user guide:
http://broadband.motorola.com/consumers/products/SB5120/downloads/SB5120_User_Guide.pdf

See page 7 "Before You Begin" for the requirements and selecting either USB or Ethernet connection.

Page 22 gives the overview for the pages how to configure ethernet settings.

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If you have issues connecting after that, you may have to go into your ethernet adapter settings and make sure that it is using DHCP. DSL usually uses a different setting (PPP I think) and you will not be able to connect.

By the way, excellent choice in modems.

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