Question about Microsoft Wireless Laser Mouse 6000 v2.0

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Mouse quit working..replaced batteries...reloaded software...pressed button on USB device. Only works intermittenly. It's about 2 years old. Is that the life expectancy?

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Interference with other devices. Place the receiver closer to the mouse, and make sure the batterie you replace are good.
Just because they came out of a pack does not guarantee they are fresh.

Posted on Oct 12, 2010

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1 Answer

How to setup ge 99916 wireless mouse


Instructions
    • 1Hold the mouse in your hand, press down on the battery compartment cover (the back of the mouse) then slide it off.
    • 2 Insert two AAA batteries into the mouse. Make sure the positive and negative terminals match up with the diagrams inside the battery compartment.
    • 3
    • Replace the battery compartment cover.
    • 4 Connect the USB receiver to a USB port on the computer. The computer will acknowledge that a new device has been installed and you will be prompted to install the software.
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    • 6 Press the link button on the receiver, then turn the mouse over and press the link button on the mouse. The mouse is ready for use.

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Have you replaced battery in the mouse itself? Make sure USB is working, try another USB connection. Try other USB devices to rule out bad USB connection. To reload drivers for USB go to Device Manager and Delete Universal Serial Bus Controllers. Then restart your computer, it will automatically reload the drivers.

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The Mouse you got from Radio Shack, did it have a seperate USB receiver that you plugged into the USB port?
When Radio Shack checked it out at the store and it worked to me means that it should have a seperate receiver not associated with your keyboard.

Disconnect the mouse receiver from the USB Port and reinstall the software from the CD. When the program asks you to plug in the mouse receiver into the USB, do so. It should then work. If not, then use the following info to get the mouse to communicate with the mouse receiver.
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
if that doesn't work try
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the software program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
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Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

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Do you have another device to test the batteries in to be sure they are good? Also verify the batteries are inserted properly - if so, it appears the mouse has just quit working.

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Make sure batteries are good and try
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
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These days the air waves are very crowded. All bandwidths and frequencies are so close together, interference on such a small device is almost guaranteed. The common symptoms would be that some keystrokes respond but not others, and usually intermittenly.

Also if your receiver is a USB 2.0 device and it's plugged into a lower USB port, the dive will be flaky.

Everything Microsoft makes doesn't work initially, see if their website has a software patch.

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A friend of mine brought me this problem with exactly the same problem. here is what I found. The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.

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