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No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020
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13.A3, 13.B2 jam error in the optional 550-sheet trays. Learn how to clear a paper jam in the optional 550-sheet trays on the printer.
https://www.youtube.com > watch
PREVIEW
1:05
No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020
Missing: m578 ' Must include: m578
Deleting the printer and then reinstalling it using the Gutenprint Drivers for the HP 1300 Series in the Add Printer pull down will allow you to print B/W. This works wirelessly over an Airport Extreme, so I assume that it will work wired. I am searching for a solution that prints in color. Amazing that HP and Apple seem content to orphan such a widely-used and relatively recent MFP.
Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.
on your sensor tests:
0 = off 1 = on
A = TOP OF PAGE SENSOR B = PAPER LOOP SENSOR C = N/A D = FUSER PAPER SENSOR E = DELIVERY-TRAY PAPER-FULL SENSOR F = FUSER PRESSURE-RELEASE SENSOR G = MEDIA SENSOR H = N/A I = MP TRAY SENSOR J = CASSETTE SENSOR K = DOOR OPEN DETECTION SWITCH L = DEVELOPING ESTRANGEMENT SENSOR - CLR M = DEVELOPING ESTRANGEMENT SENSOR - BLK N = MP TRAY MEDIA POSITION SENSOR
A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.
G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.
hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.
if you are getting a paper jam message but you can not find paper any where in the printer the first thing that you want to do is clean the pickup roller in the paper tray. the roller is located on the top of the cavity that the paper tray is installed in.
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