Paper jam inside HP Color Laserjet CM1312 MFP, not related to paper tray and is deep inside where it cannot be pulled out

Question edited for clarity 'make model error'.

Generic Paper Jam code for a jam in the fuser.

Video

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020

HP LaserJet Enterprise M4555 MFP Printers - 13.B2.FF Error

https://support.hp.com > ca-en > document
Issue: A 13.B2.FF paper jam error appears on the control panel when paper is jammed in the top of the printer. ... Check the printer for jammed paper and clear ...
Missing: m578 ‎' Must include: m578

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  HP Color LaserJet Enterprise MFP M577, M578 - 13.A3, 13.B2 ...

  https://support.hp.com > ca-en > document
  13.A3, 13.B2 jam error in the optional 550-sheet trays. Learn how to clear a paper jam in the optional 550-sheet trays on the printer.
  
  ..

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020
Missing: m578 ‎' Must include: m578

HP LaserJet Enterprise MFP M577 - 13.B2.FF - PrintCopy .info

https://printcopy.info > code=13.B2.FF

Hello Desmond,
You will find all your answers regarding paper jams on this printer at the following link:
HP Color LaserJet CM6030 and CM6040 MFP Series Jams HP Customer Support
This should help you with this issue.
Good Luck!
Rich Lilja

I Suggest You To Watch HP Video Gallery Fixing Paper Jam HP Deskjet 1510 All in One Printer To Fix Your Brother Printer Issue.In Case You Still Having Problem Then Follow Us For On : HP Printer Support Team.

Hello,

click HP LaserJet CM1312 Multifunction Printer and Color LaserJet CP1514n... to access the steps that should resolve the issue.

Deleting the printer and then reinstalling it using the Gutenprint Drivers for the HP 1300 Series in the Add Printer pull down will allow you to print B/W. This works wirelessly over an Airport Extreme, so I assume that it will work wired. I am searching for a solution that prints in color. Amazing that HP and Apple seem content to orphan such a widely-used and relatively recent MFP.

Hello,

Please click HP Color LaserJet CP1510 and CM1312 MFP Product Series Thin Line Appears... to access the steps to resolve this issue.

Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.

on your sensor tests:

0 = off
1 = on

A = TOP OF PAGE SENSOR
B = PAPER LOOP SENSOR
C = N/A
D = FUSER PAPER SENSOR
E = DELIVERY-TRAY PAPER-FULL SENSOR
F = FUSER PRESSURE-RELEASE SENSOR
G = MEDIA SENSOR
H = N/A
I = MP TRAY SENSOR
J = CASSETTE SENSOR
K = DOOR OPEN DETECTION SWITCH
L = DEVELOPING ESTRANGEMENT SENSOR - CLR
M = DEVELOPING ESTRANGEMENT SENSOR - BLK
N = MP TRAY MEDIA POSITION SENSOR


A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.

G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.

hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.

paper jam inside HP Color Laserjet CM1312 MFP, not related to paper tray and is deep inside where it cannot be pulled out

Tray 1 can support 3 x 5 to 8.5 x 14 in

the tray can also handle 10 envelopes.

there is no standard tray for envelopes only.

if you are getting a paper jam message but you can not find paper any where in the printer the first thing that you want to do is clean the pickup roller in the paper tray. the roller is located on the top of the cavity that the paper tray is installed in.