Question about Computers & Internet

1 Answer

My sisters Acer Aspire 5810TZ has a virus but when we go to log onto her laptop the screen goes black and wont let us do anything to try and get rid of the virus. What should we do.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,418 Answers

Try booting into safe mode first. During boot up press F8 a few times, you should get a safe mode menu to; start windows normal, or safe mode, chose safe mode an see if that will get you logged in.

Posted on Oct 12, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an aspire 5810tz power light comes on but the screen stays black, how can I fix it


remove and clean lan card and memory....then try to put it again and start your computer...

Feb 02, 2011 | Acer Aspire 5520-5908 Notebook

1 Answer

Once i log onto my acer aspire one D255 the screen goes black and it wont even show me the task manager. i have already re booted and shut down


test it in safe mode. if it works, do a restore to a previous working date or last known-good configuration. if you cannot get to the Windows log in at all, reinstall your OS. if nothing shows up on the screen from the time you power it on, test an external display and if it does not work, sounds like your video card is faulty and needs a replacement

Dec 31, 2010 | Acer Aspire One D255-2670

1 Answer

My acer aspire 5810TZ-4657 will boot up, but won't display the logon screen, it stays black and the mouse cursor works.


Hi friends , some time it will be happening when you laptop will be attack by virus or the mouse will defect.If the mouse will ok, think your laptop already control by virus.Please download F-secure bootable cd or kaspersky bootable CD and write and boot scan through the CD.If your problem will same, please Delete, and create, all partition, through installation proses your XP .



Hope it will you

Dec 17, 2010 | Computers & Internet

1 Answer

My acer aspire 5810TZ-4657 will boot up, but won't display the logon screen, it stays black


Your operating system is corrupted and the only solution is to reformat your computer.

Dec 17, 2010 | Acer Aspire One PC Notebook

2 Answers

How do you remove the keyboard from an Acer Aspire 5810tz-4657? Trying to resolder the ac jack and can't get it to disassemble


HI There,

Below is the link to your Service Manual download. The download is done through Rapidshare which has a Pay or Free choice. Sometimes you need patience to get the system to get you the free choice but it's worth the wait.

http://printer1.blogspot.com/2009/01/acer-aspire-3690-service-manual.html

Best Regards,

Marcus

Sep 22, 2010 | Acer Aspire 3690-2196 Notebook

1 Answer

My computer starts normally, Once logged in the screen goes black. If I hold up a flash light I can see the screen a tiny bit... What is going on? I have tried restarting, taking the battery out


try doing a system restore on it.. more than likely you have a virus that is turning the backlight down to reduce visibility on the screen. definelty disconnect from your network while doing this... alot of times hackers will do this so you wont be able to see them navigating through your files..

Aug 25, 2010 | Acer Aspire 3610 Notebook

1 Answer

I have the Aspire 5810TZ-4761 laptop. Black Screen Won't boot up


Does the dvd drive have a little hole that you can push a paperclip or some other thin itam like a needle in.
This is used to eject the drive manually.
you could also try removing and re fitting the dvd drive, this is usually held in with just 1 screw

Jul 09, 2010 | Acer Aspire 5520-5908 Notebook

1 Answer

How do I get rid of a virus on my acer aspire one?


o no that is a thing you have to foremate your whole computer and reload window again that your computer will work 100% again

Dec 14, 2009 | Acer Aspire One Netbook 8.9" Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

143 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...