Question about RCA TruFlat 27F520T 27" TV

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SAP turns on automatically on a few channels

On a few channels,(4 or 5) I have no sound until I go the menu and turn off the SAP. The set then works fine until I leave that channel and then later return to it and find that the SAP has turned itself back on.

How can I disable the SAP permanently on these channels?

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  • 85 Answers

Maybe the switches of your tv are malfunction

Posted on Jun 03, 2008

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The sound is probably set to the SAP channel (language) and the SAP channel is not active on the program you are watching. Just push the SAP button on the remote. The button might be labelled SAP or LANG. This will return you to the main sound channel which is always active.

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Do a factory reset to this set. The Secondary Audio Program [SAP] to all channels will be cleared. Refer its user manual for details.

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Sep 22, 2011 | RCA TruFlat 27F520T 27" TV

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I have a Quasar TV that has worked perfectly fine until the other day. Picture is fine, but no sound. The speaker volume is on.


Check all your channels. If you are getting sound on some channels but not others it is a good possibility that your SAP setting is turned on. Simply go into your audio menu and disable the SAP. Not sure about your model tv but some Tv sets had a switch on the back to disable the speakers and some have a setting in the menu to disable the speakers. If you have a digital cable box hooked to the tv it is possible the cable box volume is turned all the way down which will override your tv volume. Check these options and hopefully one of them works for you.

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I have a sony trintitron model kv20fs12 that i just bought used.A few of the channels have audio only during commercials. When the show comes on it has no sound. One channel has background noise such as...


Check your TV's audio settings and make sure it's not set for SAP (second audio program). You'll probably find it's turned on. On many channels or programs you won't notice anything since the broadcast doesn't include a SAP signal. But if the signal's there, the set switches to that sound channel and you have the trouble you describe.

The problem you might run into is that you often need the original remote to control the audio settings. I don't remember for sure if your Sony model has front-panel menu control. I believe that series does, though. (The remotes included with most TV sets usually have a single button to control SAP, which is often how the settings get changed in the first place. Someone hits the button and doesn't know it.)

Hope this takes of your mystery sound! Thanks for using Fixya.

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SAP is short for "second audio program" and is a way to send a second audio track along with the main one. In many areas stations use SAP to provide Spanish or other language sound for movies and other programs. If you have SAP turned on you don't know it until you tune to a channel where it's being used, and then you hear the other sound. Just turn SAP off using the remote control or TV menu.

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1 Answer

Cant turn sap off missing sound on some channels


Hmmm, you'll need that original, there. See if you can find one, and maybe even just borrow one to get what you're after...accordianman

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2 Answers

SAP


Hi Suezie,

The problem is most likely your SAP being turned On.

SAP was created for audio programing including translations into a 2nd language. On nearly all sets, the SAP being ON will essentially select an alternate audio stream and will de-select or mute the main audio from the channel your are viewing. However not all TV stations have SAP enabled.

I am the Chief Engineer of a TV station in Denver, CO. We are not using SAP so if you selected SAP while watching my station you would get noise or static. There would not be any audio there.

Go to the front panel of your TV and select the "MENU" function. Step through the menus to Audio features and De-select SAP or Enable your main audio and this should take care of the problem. Alternatively you might be able to unplug your set for a period of time and it would reset itself. I used to get calls from elderly viewers when the set wouldn't pick up the UHF TV stations anymore. These were always after a power failure and the set had defualted to factory settings,

Different set manufacturers use different menu schemes and withou a password feature, these menus are so simple a small child playing with those fascinating buttons can change them for you to something you really don't want.

Good luck and write back if you can't find it. The set manufacturer and model number would help me look up a menu tree for your TV set.

Thak you,
Bernarr Howell

Feb 03, 2008 | Standard (CRT) Televisions

1 Answer

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If there are any menu setting buttons on the t.v. itself then I would try using them to find the sap setting.

Jan 29, 2008 | Philips Magnavox 27MS343S 27" TV

4 Answers

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With your remote, go into the menu, find the audio setup and click off the SAP. Thats the Second Audio Program. Some Broadcasters send a second lanquage along with the regular audio. Someone must have been looking around or playing with the remote and turned on the SAP.. Good Luck PS please do not forget to rate this thread

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