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Kenmore Dehumidifier Won't Power On - No Lights, No Action

I have a Kenmore Model 53701 Dehumidifier. It does not funciton, and the control lights do not come on. I've plugged it into two spearate electrical sockets, so it has power at the outlet.

I pulled the bucket out and put it back in, cleaned the filter, and blew out the inside with compressed air.

Any suggestions on what might be wrong and how to fix it?

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  • brett r Aug 29, 2008

    I have the same problem that my dehumidifier will not turn on at all. I know the ambient temp is okay and there is no frost on the coils. Also, I can guarantee that the humidity is very high in this room. Before it stopped working, the unit ran very loudly each time I emptied the bucket for about a week or two. I plan on putting a pool table in this basement room so please let me know if you think I need a new dehumidifier or it can be fixed fairly cheaply. Thanks!

  • Bill Davis Sep 18, 2008

    The dehumidifier was working fine until I emptied the bucket, and then all the power went out. The power came on for 3-5 seconds, and it has been dead ever since. Any help would be appreciated.

  • Anonymous Oct 08, 2008

    i had the same problem, did about just as you did, finally pulled ouy the power board a found a broken loose soler joint on the back side. got the gun out and resodered a light up and back in service! hope tis might help...


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It sounds as if this may have electronic controls on it. If so, the problem could be related to too low of an ambient temperature or too low humidity in the air. If this design has a temperature sensor built into it, you may be experiencing "hibernation mode", where the unit will appear to be dead, when it is actually awaiting the proper temperature to employ itself.
The following statement is a parameter for all dehumidifiers and some of the control issues may vary, but the theory is the same.

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

Posted on Jun 02, 2008

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I'm assuming the that you determined the unit is getting power, because the lights on the dehumidifier light up, when you turn Master ON/OFF Switch ON.

If that's the case, it may simply be that the humidity level you have it set for is equal to or higher than the humidity level in the house. In which case, lower the humidity level to it's lowest setting to see if the unit turns on then. Also, check the water collection bucket, making sure it's installed properly and is making good contact with the safety trigger.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

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