Question about Kyocera Mita KM-3035 All-In-One Laser Printer

1 Answer

I got a new computer at work and now when i try to scan.....the scanner says unable to find destination. the only thing that changed was the computer not my ip. Please help

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

You might want to check to see if firewall is turned on. When we turned firewall off, it scanned just fine.

Posted on Oct 13, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I bought the Canon Canoscan N1240u flatbed scanner. I downloaded the drivers and plugged in the cord that came with it but it doesn't do anything.


Just to be sure, did you install the driver in addition to downloading it? Full software or basic driver. The software must be installed before connecting the data cable. What OS are you using? (if you have Vista 64-bit, it is not compatible) If you didn't install the software, uninstall the OS driver and disconnect the data cable before attempting to install the Canon software. Otherwise see the notes for scanning with other software.

First are you trying to use the scanner buttons? These will only work if the full software is installed. For the buttons to work, you have to set up the scanner button destinations in the Canon software first. Also a monitoring program must be running for the button presses to work.

So try scanning from the computer first. If you still get an error, try a new data cable. If you are using a USB hub, try a direct connection. Make sure your USB ports work with a known working device. You can also check if the ports are disabled for security (in the Device Manager for Windows) or power savings (an advanced setting from the Screen Saver).

Once you have scanned successfully from the computer, go to the Settings section of the Toolbox to set the default destinations for the scan buttons.

If you only installed the basic driver, you can scan with Paint (XP or Vista), File > Import from Camera or Scanner > New Scan. Vista also has Windows Fax and Scan (New Scan) and Photo Gallery to acquire scans. I don't know the Mac software. Third-party software will also work if installed.

I hope this helps.

Cindy Wells

Jan 12, 2011 | Canon CanoScan N1240U Flatbed Scanner

1 Answer

No scan options


Did you install the full software before connecting the all-in-one to the computer? If the printer not scanning to the local computer or a networked computer? Were you trying to use the scanner buttons?

If this is a local problem (USB connection) uninstall any generic driver (these only drive the printer) and then unplug the data cable. Next download and install the software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=439491& (select your OS from the list). Connect data cable when prompted to do so. Try a new data cable if the problems persist (scanners require bidirectional communication and will fail when the printer works).
Try a direct connection (no USB hub or print server).

If the computer failed to respond to scanner button press, make sure that the monitoring program is running. You also need to set up the scan destinations in the HP Solution Center for the buttons to work.

If the scanner program isn't running, you can launch them manually. Computer > Local Disc (C:) > Program Files > HP > Digital Imaging > Bin (double click on each of the above drives/folders). Find either Hpiscnapp.exe or Hpqscnvw.exe and double click to launch the HP scan program.

XP, Vista and Win7 can acquire scans without the HP software but the scanner buttons will not work. All three can acquire scans with Paint (File > Import from Scanner or Camera > New Scan). Vista and Win7 also have Windows Fax and Scan (New Scan).

Since you need to set the destinations, you should use the HP software to launch scans first. This lets you get a feel for the defaults that will be best to put into the destinations.

I hope this helps.

Cindy Wells
(If the unit is networked, I do not know how the software connects.)

Sep 09, 2010 | HP Photosmart 3310 Printer

1 Answer

Our Kyocera KM2530 has previously been set up to scan to three separate pcs on the network. Nothing has changed yet it will now only scan to one. How can I fix this problem?


the ip address for the other two computers might have changed... you need to go into the scanner via the IP address of the scanner and change the IP address for the scan to pc folders destination list to the new one for both computers... or change the ip address to the pc name... pc name may work... but IP address will...

Jun 30, 2009 | Kyocera Mita KM-2530 Laser Printer

1 Answer

SCANNING ISSUE


You need to install the complete software from HP Website or use the link belows:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1140783&prodNameId=1140778&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=ma-38114-4

After downloading and installing the complete software you need to set-up scanner.
Using steps and i m sure your issue will be resolved.

To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above steps.
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

Jun 28, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

I have a HP LaserJet 3055. I bought it when I was using XP but I now have a new computer using Vista. I have downloaded and installed from HP the installation setup program for Vista - followed all the...


Hi,
As i understand that you u r able to print and copy fine which ensure that there is no issue with the connectivity and scanning device.
However next troubleshooting comes in picture is software as per you have mentioned that yoiu have downloaded and installed the complete software couple of times still the issue persists.
In that case we need to Programn Scan to option in the printer software and on your all in one.


HP LaserJet 3050, 3052, 3055, 3390 and 3392 AiO Printer series - How to Program the Scan To Button and Create New Destinations
Information
The Scan To button must be programmed before it can get used. However, some destinations are programmed by default if the all-in-one is directly connected to the computer.
Details
To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above step
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

Dec 21, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Scanner


If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution (if not got to Start> All Programs> HP> HP Solution Center) Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.

Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup

Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer

Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Good Luck

Sep 04, 2008 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Hi I have an hp c4280 all in one and am trying to use the scanner.The drop down SCAN TO destination list is not populated and therefore I am unable to scan Any ideas? Cheers LEEROGER


Open HP Solution Center
click on settings > click on scan settings > click on scan destination list > populate the destination list
tried scanning after that

Aug 14, 2008 | Office Equipment & Supplies

8 Answers

Unable to write to file


I had the same problem and fixed mine without re installation. Even though the error does not indicate it very well, the application could not write to the destination. The EPSON Scan application has a destination in two places. One under configuration, in my case, correct. However, a more buried location, next to the Scan button, press the arrow to edit more settings. There, you will find another destination, in my case, incorrect ( a folder that did not exist). Change the setting to a folder that does exist, it should work. Check out my fix here, detailed with pictures. Thank you. Hope this helps someone.
http://it.megocollector.com/?p=946

Nov 29, 2007 | Epson Perfection 4990 Flatbed Scanner

4 Answers

KM-3035 scanning issues


the 30/40/5035 series machines have two network cards in them. One for printing and one for scanning. and they have separate IP numbers also. make sure you have scanfile utility running on your pc or wherever you are sending the files and the folder set up in the utility. then set it up on the scanner network card.. Not the printer.

Oct 15, 2007 | Kyocera Mita KM-3035 All-In-One Laser...

Not finding what you are looking for?
Kyocera Mita KM-3035 All-In-One Laser Printer Logo

Related Topics:

134 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kyocera Mita Office Equipment & Supplies Experts

Kyocera HP Expert

Level 3 Expert

523 Answers

Henry Gertcher

Level 2 Expert

48 Answers

yadayada
yadayada

Level 3 Expert

76164 Answers

Are you a Kyocera Mita Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...