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My Call of duty world at war wont work for the PS3. Ive had it for about a year and a half has a few minor scratches on it. When i click on the games icon the screen goes black like it is going to load then it says start operation errer "80010514". I have went through about an hour of trouble shooting with Playstion tech support and they gave me a number and this number gave me this website.So all I want is to play this game. How do I fix it or get a refund?

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What is occurring is the corruption of your game disc recognition and execution. Follow these steps below to correct your probelm:

1) Make sure that your internet connection is stable. If you are using a wireless connection, make sure that your signal is at least 80%. If not, make the proper adjustments to reach 80% or better

2) Dust off your game console regularly. Just run a dry cloth over it every couple days, and you should be fine. This will help prevent heat issues and shorts that may occur.

3) When installing firmware and/or software, make sure you follow the instructions. Even if you have installed 6 versions prior, each one is different, and may require additional steps

Click on the link below to download the latest update to your PS3 firmware:

http://us.playstation.com/support/systemupdates/ps3/

Posted on Oct 12, 2010

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