Question about Canon 75-300mm f/4-5.6 III USM EF Lens

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Bought june 2009 in june. rebel eso also with that package a cannon lens 75 to 300 used it 3 times on the camera code say err 01 clean contacts did that same old problem i also have a 3 year plan ,for repairs now i take the time to mail off with my money ins. the package and wait ?? carl

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I'm not 100% sure of what you are saying. I gather you have a 3-year extended warranty? Error 01 is usually associated with failure of the IS system in the lens so it would most likely need to be sent to Canon for repair. I have only had one Canon service issue (nine years since my first EOS) and they provided an RMA for UPS return to them. I suggest you contact CanonUSA repair and request an RMA.

Posted on Oct 16, 2010

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1 Answer

I keep getting Err 01 and no photo is taken what do I do?


ERR 01 is a lens to body communication error. Clean the lens and body contacts (put a small amount of alcohol on a Q-tip - do not use rubbing alcohol!!!). Try again. If that doesn't work, problem may be in lens or body. Using the flat of your fingernail, push in the contacts on the body inside the mirror box to clean any tarnishing between the contacts the the circuit (they are spring loaded). Try another lens - if the other lens works, then your problem is in the first lens. If it still gives the ERR 01 code then the problem is in the body.

Has the camera been impacted or had water/liquid spillage?

Sep 16, 2013 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

My Canon EOS Rebel XS only takes pictures indoors (ERR. 01)


You didn't say which shooting mode you're using, but I'd bet you're in Manual mode and have dialed in a completely wrong aperture/shutter speed combination for bright lighting conditions. For example, 1/60th of a second and f2.8 in bright sunlight would be "burning out" your image, so the camera may be giving you an error message. Try using AUTO or PROG setting and see if the problem persists. If it does, try a different lens. You may have an incompatible mount, or one of the contacts may be damaged. If all else fails, try your lens on another Canon camera.

May 14, 2017 | Canon EOS Rebel XS 35mm SLR Camera

1 Answer

How to repair err 01 on canon 1000d "Communication


So, have you cleaned the contacts? Remove the lens and using a cotton swab lightly dampened with rubbing alcohol, clean the contacts on the lens and the camera body where they meet.

Oct 15, 2011 | Canon EOS Digital Rebel XS / 1000D IS...

1 Answer

My tamaron 28/200 lens when fitted to. cannon eos 350 d. shows err 99 when switched on ,previosly ok ,disconect lens and camera functions ok,only have one lense


Try cleaning the contacts on the camera body and lens where they meet with a cotton swab lightly dampened with rubbing alcohol.

Sep 27, 2010 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

I just bought the camera rebel xsi 3 month ago ,my problem is when I take a picture I get an err 01 it said . communication between the camera and the lens is faulty clean the lens ,,but i clean it so...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Sep 07, 2010 | Canon EOS Rebel XSi Digital Camera

1 Answer

I have bought canon D40. Problem "ERR 01 Communication between Camera & Lens". I bought the camera in 2009 jan. Can take pic at night with flash but day time i cant. Please help. Lens is super clean.


Get the camera sensor, the mirror and the lens attachment junction with the camera checked. And if you use the camera in auto mode, and there's ambient light, the camera wont fire the flash, coz of its auto light detecting sensor.

Aug 06, 2010 | Cameras

2 Answers

Canon Rebel XS - Lens EF 75-300 1:4-5.6 III - err 01- comm betw


As a first step have you tried CAREFULLY (to avoid eraser bits getting inside the camera) rubbing the gold contacts on the camera and lens with a clean pencil eraser? That's one of Canon's recommendations. Good luck.

Jul 24, 2010 | Canon EOS Digital Rebel XS / 1000D IS...

1 Answer

My canon eos rebel xti keeps showing error code 99



To isolate the cause of the issue, we suggest that you do the
following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.

Does the "ERR 99" message appear? If it does, then the camera should
be serviced. If it does not, then please proceed to the next set of
steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.

Does the "ERR 99" message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.

If the "ERR 99" message only appears when one particular lens is
attached, then that lens should be examined by a service technician.

If you see the "ERR 99" with a different Canon lens attached, then the
camera should be serviced.

Sep 22, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

ERR 01


Try remove the lens, it may be faulty.

Apr 01, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

I tried using a 800mm lens with a 2x teleconverter on my canon digital rebel every time i press the shutter button i get err code 01 what does this mean


Hey there derf69, the error code "err 01" indicates the need to clean the lens contacts, which in your case you have several. I suggest you completely clean the contacts using a contact cleaning solution which dissappears completely. you can also use a clean eraser to effectively remove any resilient buildups. I suggest you completely disassemble your lens configuration, and rebuild, once all contacts on the lens and camera body have been cleaned. There is also a possibility that you may have an incompatibility problem. If the cleaning does not help, please let me know and provide the exact model name and number of your camera, lens, and converter. Good Luck

Mar 13, 2008 | Cameras

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