Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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Why doesnt my Dyson auto adjust on our carpet? We have a taller, soft carpet and it digs into it, making it very difficult to vacuum. We have had the vacuum for about a year at another house and it worked GREAT on the berber......our new has a tall carpet somewhat like shaved berber and now the vacuum wont work.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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defrankond
  • 65 Answers

SOURCE: Power Pro Bissell cleaner

Try going a diferent direction. Burber carpet is extreamly hard to clean because the nap it causes vacuums to bounce and shampooers to catch. just try using a differnt angle to shampoo the carpet from.

Posted on Dec 02, 2008

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  • 389 Answers

SOURCE: We have a Dyson for several years and now it is

It probably needs a new brush roll. Not surprising after "several years". On some models it's advisable, or even essential, to fit a new soleplate at the same time. An easy job and not too costly.

Posted on Jan 17, 2010

beltronic205
  • 1474 Answers

SOURCE: Dyson dc animal 27 suddenly very difficult to push

Check brush roll fitted ok. no missing broken wheels.ensure both belts if fitted are ok...

Posted on Apr 01, 2010

  • 1 Answer

SOURCE: Smartstrand carpet makes vacuums difficult to push

The seam problem could be an installation problem. It is important to pattern match any carpet with a pattern. If the carpet is a plush carpet, the seams should not be invisible, but not unsightly. If he carpet is a frieze, the seams should be hard to find. Any variance from these norms could mean a redo of the seams by a talented carpet installer. In a large room such as yours seams will never be invisible.
Good Luck, carpetguru

Posted on Sep 19, 2010

SOURCE: I have a Dyson all-floor model (not the ball). I

Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.

Posted on Mar 22, 2011

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Reading this blog. Dyson is of little to no help. How disappointing when you spend a small fortune on one of their products. I'm just now experiencing hard to push with. DC25 Animal. Can't adjust height....


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We had an older dyson vacuum that worked great until it had to be replaced and now our new one it works great on short carpet but is very difficult to push on thicker carpet.


Hi Ronnie, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your new Dyson vacuum on this particular type of deeper-pile carpet. It's possible your new machine has higher suction at the cleaner head, and this could mean it needs slightly higher push-force on certain carpets with deeper, denser pile, or thick underlay. You may find it helps to use the vacuum with the brush bar switched - carpet manufacturers will sometimes advise vacuuming deep-pile carpets in this way.

However, I would encourage you to get in touch with us directly so we can take some further details about the issue. When you have your Dyson vacuum easily to hand, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to discuss your concerns.

We'll look forward to speaking with you.

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Smartstrand carpet makes vacuums difficult to push


The seam problem could be an installation problem. It is important to pattern match any carpet with a pattern. If the carpet is a plush carpet, the seams should not be invisible, but not unsightly. If he carpet is a frieze, the seams should be hard to find. Any variance from these norms could mean a redo of the seams by a talented carpet installer. In a large room such as yours seams will never be invisible.
Good Luck, carpetguru

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that is your problem / honest its that simple

Oct 13, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

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