Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Open Question

Why doesnt my Dyson auto adjust on our carpet? We have a taller, soft carpet and it digs into it, making it very difficult to vacuum. We have had the vacuum for about a year at another house and it worked GREAT on the berber......our new has a tall carpet somewhat like shaved berber and now the vacuum wont work.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

defrankond
  • 65 Answers

SOURCE: Power Pro Bissell cleaner

Try going a diferent direction. Burber carpet is extreamly hard to clean because the nap it causes vacuums to bounce and shampooers to catch. just try using a differnt angle to shampoo the carpet from.

Posted on Dec 02, 2008

ukvacfan
  • 328 Answers

SOURCE: I was vacuuming with the Dyson DC 17 and sucked up

The belt could be snapped. If this model has a brush protected belt then it has to be repaired by a service call. If however you can get to the brush roll belt by removing the bottom sole plate (turning over the vacuum so that you're looking at the base) with the plastic catches undone where you can see the belt then check to see if it has snapped. If it hasn't snapped then it may just need readjusting.

If you can't see the belt and has protective covers that can't be undone then the model has a brush control system that has to be replaced by someone who can do Dyson repairs.

Posted on Mar 13, 2009

  • 389 Answers

SOURCE: We have a Dyson for several years and now it is

It probably needs a new brush roll. Not surprising after "several years". On some models it's advisable, or even essential, to fit a new soleplate at the same time. An easy job and not too costly.

Posted on Jan 17, 2010

beltronic205
  • 1456 Answers

SOURCE: Dyson dc animal 27 suddenly very difficult to push

Check brush roll fitted ok. no missing broken wheels.ensure both belts if fitted are ok...

Posted on Apr 01, 2010

  • 1 Answer

SOURCE: Smartstrand carpet makes vacuums difficult to push

The seam problem could be an installation problem. It is important to pattern match any carpet with a pattern. If the carpet is a plush carpet, the seams should not be invisible, but not unsightly. If he carpet is a frieze, the seams should be hard to find. Any variance from these norms could mean a redo of the seams by a talented carpet installer. In a large room such as yours seams will never be invisible.
Good Luck, carpetguru

Posted on Sep 19, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot push my DC17 animal forward on plush carpet. front digs in.


Make sure brush is spinning properly and that all wheels on base plate are there and spin freely. Make sure bottom of baseplate is clean. If these are all ok you may need a model that offers height adjustment for your style of carpet.

Dec 28, 2016 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Why does it have too much suction?


There may or may not be a height adjustment to be made

Dec 30, 2015 | Dyson Vacuums

1 Answer

Roller brush working but can't push cleaner forward on carpet. Front digs into carpet


Had the very same problem when I installed new carpet in my home. It was essentially "unpushable". Called Dyson and they said to remove all gaskets from the cleaning head. I was skeptical, but it worked.

Nov 29, 2015 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

We had an older dyson vacuum that worked great until it had to be replaced and now our new one it works great on short carpet but is very difficult to push on thicker carpet.


Hi Ronnie, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your new Dyson vacuum on this particular type of deeper-pile carpet. It's possible your new machine has higher suction at the cleaner head, and this could mean it needs slightly higher push-force on certain carpets with deeper, denser pile, or thick underlay. You may find it helps to use the vacuum with the brush bar switched - carpet manufacturers will sometimes advise vacuuming deep-pile carpets in this way.

However, I would encourage you to get in touch with us directly so we can take some further details about the issue. When you have your Dyson vacuum easily to hand, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to discuss your concerns.

We'll look forward to speaking with you.

Jun 03, 2015 | Dyson Vacuums

1 Answer

Dyson instructions


If you have a particularly thick carpet you may wish to turn the brush bar off. This will make the machine easier to push, however it will not vacuum as effectively. Dysons can sometimes feel a little difficult to push when vacuuming carpets because they have such great suction.

Aug 27, 2014 | Dyson DC27 Bagless Upright Vacuum

1 Answer

My carpet nap is very thick and it is very hard to vacuum with my Dyson dc17 animal. I need to know if there is a way to adjust the height on the vacuum


Hi Deb,

I'm sorry to hear you're having difficulty using DC17 on this particular carpet type. DC17 is engineered to adjust automatically to different floor types, and does not need manual height adjustment.

Carpet manufacturers sometimes recommend vacuuming deep or delicate carpet piles with the rotating brush bar turned off. We'd recommend checking with the manufacturer of your carpeting as they'll be best placed to offer advice on the correct way of cleaning it. To turn off the brush bar on DC17, just use the silver brush control switch next to the red on/off switch.

It's also worth checking that the soleplate is fitted correctly. Any dirt or residue on the soleplate can be removed with a damp cloth - make sure it's completely dry before refitting it. You can find out how to remove and replace it here: http://content.dyson.com/support/help.asp?article=962&product=DC17-ANIMAL

I hope this helps, but if you would like further advice after you've given this a try, please email your details to askdysonUS@dyson.com. One of our experts will be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 23, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Smartstrand carpet makes vacuums difficult to push


The seam problem could be an installation problem. It is important to pattern match any carpet with a pattern. If the carpet is a plush carpet, the seams should not be invisible, but not unsightly. If he carpet is a frieze, the seams should be hard to find. Any variance from these norms could mean a redo of the seams by a talented carpet installer. In a large room such as yours seams will never be invisible.
Good Luck, carpetguru

Aug 24, 2009 | Oreck XLS700A Upright Vacuum

1 Answer

DC07 Very difficult to push forward.


on the front of the base there are 3 very small rollers made out of rubber, these are either just dry and won't turn or worn and or damaged,

that is your problem / honest its that simple

Oct 13, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum Logo

Related Topics:

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...