Question about SanDisk Sansa e250 MP3 Player

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I am charging my player and it says refresh database & it lost all my music

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Normally devices are prone to these mishaps. First thing to do is connect the device back to the PC and check the available free space. Often times files and folders become hidden on MP3 players due to some discrepancies.
If the device indicates that the memory space which was occupied by the songs is free then the songs are gone from the device for good. But if on the other hand the device reflects that the space occupied by the songs is still occupied then all you have to do is restart your MP3 player.
Restarting the player should reset the device so the songs can be seen.
Hope this solution has been helpful?

Posted on Oct 12, 2010

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1 Answer

It says refresh database


Having gone over a month with no response, I assume this is no longer a problem.

May 11, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

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Sansa clip is stuck on Refresh Database Screen.


1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Refresh database loop


SCREN LOAD MAIN IMAGE FAILED SWITH TO RECOVERY MODE

WHAT HAVE ?

Sep 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database error


Used the Firmware Updater to get the latest firmware and this updated my Sansa E260 player which was in Recovery mode. The player then completed the refresh database process. No data was lost. The player is now functiining correctly.]

Thanks

Jul 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database message


Check out solution 4 here:

http://www.fixya.com/support/t131894-format_sansa_e250

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Jan 19, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Refresh Database


I have the same problem and can not figure it out!!! how do I refresh database??!!!grrrrrr

Need help as well.

Thanks

Dec 12, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Very weird...


'Refresh Database' doesn't mean everything is erased. It only means it's writing the progress that you made, onto the computer. It stays on 'Refresh Database' for about maybe 5-10 minutes. It refreshes its database every time you disconnect your MP3 player from the computer. What it does when you disconnect it from the computer is it saves any unsaved changes made to it and overwrites the memory or data.

Oct 28, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Refresh database fail


ALL DATA WILL BE LOST WITH THIS PROCEDURE!! You can try a ROM recovery. - TURN OFF UNIT - Place hold switch so orange shows - Hold down the REC button with the red dot on the side of the player. - Whilst holding the REC button, press the power button as if to turn on the unit - Let go of the REC button You should see the recovery console. YOU WILL LOSE ALL DATA!! However you will also have a working player. Hope this helps.

Aug 21, 2007 | SanDisk Sansa e260 MP3 Player

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