Question about NetGear RangeMax Premium Wireless-N Gigabit Router

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Hello, I recently purchased the 12-cell battery for the Gateway NV5214U. However the laptop does not recognize it. It says to remove the battery as it could potentially damage the laptop and then it shuts down. Do you have any reason what could be the cause of this ? How do I fix this problem? I am sure it is a fixable solution. Could it have anything to do with the differing voltages on the 12-cell battery vs. the 6-cell battery that originally came with the laptop ? Looking forward to your response.

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Cells in batteries are rated at 2.2 volts a cellm so 6 cells = 13.2 volts
if you have a 12 cell battery that would = 24 volts
get a multimeter and check the voltage across the positive and negative terminals

Posted on May 21, 2017


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Mar 19, 2011 | Gateway NV5214u Notebook

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Hello, I recently purchased the 12-cell battery for the Gateway NV5214U which I upgraded from Vista to Windows 7. However the laptop does not recognize it. It says to remove the battery as it could...

First, you will need to check the voltages of the 2 batteries & make sure they are identical. Both batteries should have identical voltages. The only difference should be that 12-cell batteries last longer than 6-cell batteries.

Next, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.

And last, if none of this works, then try updating the BIOS. Sometimes this solves problems with the battery not being detected. You can download the BIOS for your model from Gateway support site. You have to download the BIOS for your exact laptop model. I would also recommend to do some research on the Internet before updating the BIOS to see if somebody else encountered the same problem on the same laptop model, & whether it was solved by flashing the BIOS or not. Beware not to turn the power off while flashing the BIOS, or you might render your laptop unusable.

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hello there:
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you may have a bad board or the internal cmos battery is dead or there is a loose connection somewhere ok?
best regards michael

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