Question about Brother HL-2040 Laser Printer

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White specs on printed material

There seems to be something on the drum. The dots do not come off with a Q-tip. Might be wax or something from used-one-side paper that I've been printing on. 
Can I take it off with solvent without hurting the drum? Or alcohol?
Sally sally@jetstream.net

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Use only rubbing alcohol there is also a printer cleaning solution you can pick up at any best buy comp usa or major computer store for cleaning the dirty ink on the drum

do not use anything else that isnt recommended for cleaning printers drums and heads

Posted on Jun 01, 2008

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Magenta toner does not print, printer says its full. Worked just fine until I opened the drum unit to clean drum with q-tip (I am getting black dots all along the page). After that, the magenta stopped...


Take the toner cartridge out and try to turn the Developer roller ( the toner coated roller), if it doesn't turn you have a faulty cartridge. If the cartridge is OK, recheck the Magenta drum to see if the thin corona wire has been broken. You will need to remove the Cyan toners to get to the corona wire cover. If is damaged or broken, the whole drum will have to be replaced.

Sep 25, 2013 | Brother HL4040CN Laser Printer

Tip

How to determine the formula of ribbon you need


Not all thermal transfer ribbon formulas print on all materials, the key is to match the label material with the proper ribbon. There are three main types of ribbon formulations used in most thermal printers.
Wax -
  • the least expensive
  • works best on thermal transfer paper labels (it may print on the other materials to some degree but will easily scratch off)
  • looks the darkest (more opaque) when unrolled and held in front of a light

Wax / Resin
  • this is a very wide ranging category, some formulas are the same price as wax, others can be almost the same price as resin
  • works best on thermal transfer labels paper, preprinted thermal transfer labels, and many polypropylene materials

Resin
  • the most expensive
  • the most durable
  • is UL approved when matched with a compatible material
  • works best on polyester and polyolefin
  • looks the lightest (more translucent) when unrolled and held in front of a light

on Aug 20, 2010 | Printers & Copiers

1 Answer

4 colour dots on printout but not 150mm apart


Measure the distance between two of the same coloured dots down the page, if it is just over 150mm then it is caused by scratches on the photoconductor drum (this is the only thing that has a 15.4mm circumference). Try printing a black and white only document, only the black dots should appear. Removing the photoconductor and gently polishing the blue drum with a soft cloth can help if the scratches are not too deep, otherwise a new photoconductor is the only route.

Sep 06, 2009 | Epson Aculaser C1100 Printer

1 Answer

When printing the sheet of paper has 3 dots on the


Yes this could be the drum.

You could remove the drum and carefully look for the pattern of dots etc that you are getting on the page but on the drum surface.

I would suggest replacing the drum 1st and retrying.

If the black lines are just down one edge then the fuser could be to blame for the black marks but without being able to see the page i cant tell. The drum is certainly my 1st suspect and is easy for you to try.

If you are in Berkshire try www.repairmyprinter.co.uk for additional help

Aug 24, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Dell 5100cn small dots of all colors are on all prints


I had the same problem on an HP, and the only thing that solved it was replacing the drum. Not sure if that will help, not even sure if that printer has a drum, but maybe swap out the ink or toner or drum and see if that helps. If it doesn't, at least the money you spent on those options goes towards something you can use...

Jun 23, 2009 | Dell 5100cn Laser Printer

2 Answers

Print quality problems C3400n


And the problem is with the magenta drum.

Jun 22, 2009 | OKI C3400n Laser Printer

1 Answer

Black spots are appearing on the left margin of the page. It's only six weeks old, so I don't think it's the cartridge or drum. Is there another solution?


Brother e-mailed me back when I e-mailed them about my similar problem. Here is what was said:Printer Customer Service CAMay 6 Brother Customer: Thank you for taking the time to write us in regards to the colored spots print quality issue that you are experiencing with your HL4070CDW. Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner. If you are experiencing white or color dots/spots on the printed pages, clean the drum unit: 1. Open the MP (Multipurpose) tray by pulling it toward you and lower itgently. 2. Pull out the MP tray support and unfold the flap. 3. Place 3 sheets of regular plain 20 lb paper in the MP tray or the cleaning sheet sent by Brother. 4. On the control panel, press the following keys one by one - OK, GO, OK. The keys strokes should not have any pauses between them. The display should turn an orange color and a zero should appear on the leftside of the display. 5. Press the DOWN arrow key until 31 appears on the display. Press the OK key. 6. Press the GO key. PLEASE WAIT appears on the display. The machine will pull one sheet from the manual feed tray. 7. DRUM CLEANING COMPLETED will appear on the display once the sheet hasbeen pulled through the machine. 8. Press the GO key again to feed the remaining sheets. 9. When the last sheet has been fed through the machine, press the CANCEL key. 10. From the Ready screen, print a test page by pressing the OK key. a. MACHINE INFO will appear on the display. Press the OK key. b. Press the DOWN arrow key until TEST PRINT appears on the display. Press the OK key. c. When the page has printed, press the CANCEL key to return to the ready screen. 11. Check the sample for dots: a. If the dots disappeared, the issue has been solved. Please keep in mind that the type of media, could introduce paper dust or spec#s that could adhere to the drum surface, contaminating it. b. If the dots still remain continue with the next steps. 12. How many dots do you see? a. If you see 3 or 4 dots in a vertical line (every 75mm or 3 inches), continue to STEP 13. b. If you see 7 or 8 dots in a vertical line (every 62.8mm or 2.5 inches), your toner cartridge has an issue, please replace the proper toner cartridge according to the color of the dots, we Brother strongly recommends that customers do not use generic toner cartridges, or refilltheir Brother toner cartridge. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party toner cartridges. Go to Warranty Options. 13. Press down on the front cover release lever and open the front cover by pulling it towards you. 14. Hold the green handle of the drum unit (labeled 1). Lift the drum unit up and then pull it out until it stops. NOTE: If you cannot pull the drum unit out, make sure that the front cover is fully open. 15. Remove the toner cartridge that is causing the dot, by holding the handle of the cartridge and lifting it up and out of the drum unit. Note: We recommend you place the toner cartridge(s) on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. 16. Once you have removed the toner cartridge, check in the open slot where the toner was installed for dots, smudges or paper spec#s on the drum surface cylinder. 17. If you see something out of the ordinary, please try to gently (do not scrub or use wiping motion, because this may damage the drum), cleanthe drum surface with a cotton swab until the dust or paper powder comesoff. You can spin the Drum in question by rotating it, with the gear located on the bottom left side of the drum. Note: The Drum is photosensitive, DO NOT touch it with your finger, and do not clean the drum with any sharp objects, because this may damage the drum. 18. After gently cleaning the Drum surface, reinstall the toner cartridge you removed. 19. Push the drum unit back into the machine until it clicks into place and close the front door. 20. Print a sample page. If the issue continues the printer may need service. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options. If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below: http://www.brother-usa.com/service/default.aspx We apologize for any inconvenience you may have experienced. Sincerely, Printer Customer Service Brother International Corporation Your opinion matters to us. Click the link below to take a quick survey regarding our email response. http://www.brother-usa.com/Surveys/Survey.aspx?SID=97 Original Message Follows: ------------------------ Email from Ask Us Customer: ======================================================= Sent: 5/4/2009 11:05:45 PMModel: HL-4070CDW Date of purchase = 02/17/2009 Operating System = Mac OS 10.5 Computer type = Apple Brand & Model = Mac Mini Processor speed = 1.83ghz & 2.5gb RAM Connection configuration = (Selected) Network Print Driver = Brother HL-4070CDW series CIUPS Description of issue = My Brother HL-4070CDW is still very new and I've done a few printouts with it. I am noticing color spots on the left. Seems to just be blue. I did a color calibration from the printer's menu, but didn't seem to fix the problem. I posted on fixya.com over here: http://www.fixya.com/support/t2060775-color_spots_left_margin_when_printing_hl Seems someone else is having the same problem too, but with black spots on the left: http://www.fixya.com/support/t2128778-black_spots_appearing_left_margin_page Lastly, here are pictures of the problem: http://twitpic.com/4knub http://twitpic.com/4knr7 Alarm Lights = My Brother HL-4070CDW is still very new and I've done a few printouts with it. I am noticing color spots on the left. Seems to just be blue. I did a color calibration from the printer's menu, but didn't seem to fix the problem. I posted on fixya.com over here: http://www.fixya.com/support/t2060775-color_spots_left_margin_when_printing_hl Seems someone else is having the same problem too, but with black spots on the left: http://www.fixya.com/support/t2128778-black_spots_appearing_left_margin_page Lastly, here are pictures of the problem: http://twitpic.com/4knub http://twitpic.com/4knr7 Date of purchase = 02/17/2009 from Brother USA site

May 01, 2009 | Brother HL-4070CDW Printer

3 Answers

Brother HL 2070N Drum Unit changed but printing with dots on the left hand side


If toner leaked into the machine and got on the fuser that could cause this, but the dots would go away after a few prints. Try another drum unit.

Oct 28, 2008 | Brother HL-2070N Laser Printer

3 Answers

Four dots middle of page


How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

Sep 11, 2008 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Dots


Funny, I had the same thing. I took out the drum unit and removed the carrtridge, then slowly turned the drum, using the gear wheels at the end. Eventually I noticed a pale dot on thge surface of the drum, just about where the dots were appearing on the page. I sprayed some general-purpose (keyboard-type) cleaner onto a paper towel and carefully cleaned the drum surface, although the dot I removed very carefully with a fingernail - the cleaning fluid had softened it. So far it is printing OK, so I guess something is getting deposited on the drum, which will need to be cleaned periodically,

Hope this helps

Jul 26, 2008 | Brother HL 5140 Laser Printer

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