Question about Computers & Internet
Your video card/graphics accelerator is not compatible or setup right. (meaning ,drivers need updating)
We need to open up Direct X diagnostic tool. Use 1 of 2 ways to open it
1 . Go to Start menu. If you have the "RUN" command click on it. type DXDIAG enter
If you dont see the run command then
Without knowing what operating system you have, do this instead. Open up a command prompt.
GO TO: Start, / programs or all programs/ accessories / command prompt , double click.
type in "DXDIAG", enter.
On the System tab it will tell you how much video memory you have as well as the Direct X version.
The system memory and DX version must meet the game requirements.
Click on the Display tab. You will see accelerations in 3 categories. They must all be enabled.
If all or any are disabled the graphics cards driver needs to be updated to the most recent.
Check your games minimum system requirements
without knowing any of your systems specs I cant tell you if it is satisfactory
Posted on Oct 12, 2010
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Posted on Jan 02, 2017
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