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Ice making not making ice but water is still dispensed.

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Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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1 Answer

Whirlpool gss26c5xyy ice maker not making ice, but will dispense ice and also will dispense water.


Andrea, make sure you are getting water to your ice maker. Most common ice maker problems are caused by lack of water. There is a water valve( dual) that feeds your water dispenser and ice maker that could be the culprit. Even if you are getting water out the door the valve can still be bad( separate water lines)..
Second thing to check are your optics( It measures ice level in your bin. If they are defective it will trick your ice maker into thinking its full of ice and not produce anymore.) They are located on the freezer walls just below ice maker..

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I have found that my ice maker makes ice, but i can not dispense, water or ice, control board good, micro switch good only thing left is reversing solenoid. i have just ordered one once i replace it ill get back to you

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How to make the ice maker work


Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

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Water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.


Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

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the ice maker is not making ice but the water is still working

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The icemakers won't make ice if the temperature is not below a certain set point. Varies between manufacturers. Try making the temp colder.

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Water dispenser


the slide switch ice - water may not be making up. the paddle inside the door operates a common microswitch to either dispense ice or operates the water solenoid. check out the selector switch.

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