Just a follow up. When water was entering the machine, a high pitched buzz was coming from the water inlet valve. When the repair man was checking the problem, he unplugged a wire to the inlet valve and the noise stopped. He therefore came to the conclusion that the problem was the inlet valve. The hoses and water pressure are fine. Do you think he made a correct diagnosis?
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Re: Whirlpool Duet GHW9100 LW1 Front Loading
Probably a good assessment. I wasn't trying to second guess your repairman. I just wanted to make sure you were able to have the knowledge to eliminate some of the possibilities yourself. That way, you feel a little more confident that you're getting the correct repair. It sounds like the solenoid is probably clogged or scaled up from sediment. Let me know how things turn out for you.
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There are two solenoids back where the water enters the machine ( probably an ugly blue color). Possibly the Cold water solenoid failed or the wire feeding the solenoid fell off. Google Washing Machine Solenoid and you can see what it looks like. The Water hoses literally attach to it
FH No water detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed. Or If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
• If there is no water in the unit: - Make sure that both valves at the water source(s) are turned on all the way. - Check for plugged or kinked inlet hoses or plugged screens in the inlet valves - Verify inlet valve operation • If there is water in the unit: - Verify Drain pump operation - Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
• Verify there is not a siphon problem • Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU) • Check all hoses for possible leaks • Verify pressure switch operation • Verify flow meter operation • Verify CCU operation
The overfilling problem is due to the water valve allowing water to slowly seep into the machine when not in use. You simply need to replace the water valve. The first thing to do for the fabric softener is to clean the dispenser. Failing that you can remove the top of the machine to observe the correct movement of the zone valve for the dispenser.
As you can see, you may need to rule out some other possibilities. Did your service man check all the other options? The easiest things you need to check is to make sure you don't have a siphoning issue, something clogged in the drain pump or lines, and dirty water inlet screens. These are the more common contributors to this problem. The pressure switch and flowmeter are less likely, but still should be checked. If need further assistance, please go to my profile and use the "Ask Me" feature for a quicker response. I hope this sheds some light on the problem and helps resolve it for you.