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The door is heated so it doesn't stick shut with ice. It may be that the condenser is clogged or the fan isn't running, causing excessive heat in the strip. Clean the condenser thoroughly and check the fan.
Your condenser grill under your frigerator is dirty and not able to get rid of the heat. If you take off the front grill and the back panel and vacuum it out or better yet, blow it out with an air compressor, it should solve your problem.
Also make sure that the condenser fan is operating because that would also cause the same symptoms.
I`ll start by letting you know first the heat between the doors is normal, yes...to a degree, and done by design to help prevent moisture along the "breaker strip"/divider.(where the doors come together when shut)
If all else appears fine (temp. Ok, fans running, no significant frost build up on freezer back wall) it's likely nothing to be concerned about.
**Just be sure the condensor fan isn't jammed and still turning.** The fan at the back next to the compressor...In fact that is what I`d look for based on your post. But just so you know, the amount of heat can be determined by several factor's such as,
1) temperature setting - lower ( colder ) the temperature is set the more the run time the hotter the strip.
2) The ambient temperature - hotter the environment the more the unit runs to compensate, hence the hotter the strip.
3) The amount of "fresh" content added to the unit ( especially freezer section if unfrozen items added ) - new items add a lot of warmth thus demanding the unit to run more to remove this heat (btu`s or british thermal unit`s )causing the strip to be hotter.
4) Build up of dust & dirt on the condensor coils - this also causes the unit to run excessively which in turn makes for more heat on this strip.
These are all things which can and do determine the amount of heat between the doors.
Another factor to always consider is of course If it is hot where you live the unit may just be running more to compensate as with other factors I mentioned.
Hope this answer's your question and let me know if I can assist you further.
Thank's for coming to "fixya" and good luck moving forward.
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I have exactly the same problem with my Westinghouse side by side! And it only happens when it's hot in the house. Would love to hear what's wrong. And the fridge is 5 years old. Bought new.
The divider between the side by side frigerator/freezer where the door closes and seals is extremely hot- too hot to touch. Is something wrong with my refrigerator, should i unplug it?
During the move a hand truck got into the condenser fan and shut it down. Pull the fridge out and remove that cardboard cover in the back. On the left you'll see the compressor, on the right is the condenser fan. Make sure that there is nothing blocking the fan blade from rotating (I bet there is). Don't forget to replace the cardboard! It's crucial to the operation of you fridge.
After clearing the fan, plug it back in and you have your old fridge back! Cool, Huh?
Show me some love and rate this solution, will ya? Thanks!
The only thing that I can think of that would cause this is heat strips that are placed around the door frames to prevent moisture from forming around the doors. The way you have explain what is happening is an indication that the strips are out of control. If you can find the model number located on the bottom of the fresh food compartment door frame behind door get that for me. The problem is unsafe and should have your full attention until resolved. The parts cannot be replaced and can short out. If you have a local dealer or someone to talk to about the problem would be a good
idea. If you can find model number let me know. The model number above your post appears to be incorrect. Thank You Sea Breeze
The door frame heater is probably damaged and grounded. Unfortunately, it is still energized causing less than the entire heater being utilized which will cause an extremely hot condition. I would look at replacing it. It is a pain to do but with some patience, it can be done.
This will get warm. If very hot check and clean coils in front, underneath. Also check fan behind rear panel. It should be turning when the unit is running. Also check for door not closing properly.
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