Question about Insignia IS-LCDTV32 32 in. Television

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My tv a friend of mines brought me an insignia tv a while back and my tv is not coming on anymore. the tv picture is not working what do i have to do to get it fixed.

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  • alabama1996 Jan 06, 2009

    I bought my IS-LCDHD32 at Best buy, for once didn't get the service plan, so just shy of 3 years the picture is not working, just black, no glow. Sound works great. Called best buy, they need to send it off but it's too big so they wont do it. Don't want to pay $85 for a service call from a local repair shop to tell me the TV is dead. I looked at what I think the power board is and the circuits and everything look okay from what I"ve been reading about them here, not swollen or discolored. If it's the powerboard, would the sound also be working? Help, I love this TV!

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Hey dee172003,

According to information provided by the manufacturer, you may wish to see if unplugging the TV for 1-2 minutes then reconnecting it resolves the issue. If this TV does not turn on after doing so, you may be looking at a potential electrical failure or defective lamp. If the TV does power on however, you may wish to make sure that the TV is not only on the correct input station, but that you also have any on-screen captions disabled as these can sometimes block images from properly displaying.

Remember that if you have not had any luck with Insignia's troubleshooting support or online FAQ's, you may always contact Best Buy™ for further assistance. We currently offer in-home service for all TV's 25" and larger, but for all TV's 24" and smaller you must bring the TV into your local Best Buy™ store for repairs.

You can reach us at 1-888-Best-Buy (888-237-8289), and please make sure that you have a copy of your receipt handy when you call if the TV is still covered under the manufacturer's warranty or a Best Buy Performance Service Plan. In the event that we don't have a Best Buy™ technician in your area, we'd be happy to find a manufacturer-authorized technician to perform the repairs on your behalf.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 02, 2008

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