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Freezer not cooling fully - Refrigerators

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  • njacobjohnso Oct 11, 2010

    Sorry for the the lack of details, had some technical difficulties with payment going through and didn't think it posted this sparse one.

    Anyway, model # is RB195BSSW, is a samsung refrigerator with bottom mount freezer. It is probably about 4, maybe 5 years old I would say.

    Refrigerator is working fine, freezer gets down to about 32 degrees, sometimes colder, but temperature fluctuates quite a bit and doesn't get as cold as it is set to. Doesn't get cold enough to really freeze meats and such. I tried running a diagnostic test by holding down Power Cool and Power Freeze buttons for several seconds. When I did this the bottom of the leftmost "8" in the LED display lit up. Haven't been able to track down what this corresponds to.

  • njacobjohnso Oct 13, 2010

    I left a comment for the prior user, not sure if you could see it or not:

    Anyway, model # is RB195BSSW, is a samsung refrigerator with bottom mount freezer. It is probably about 4, maybe 5 years old I would say. Refrigerator is working fine, freezer gets down to about 32 degrees, sometimes colder, but temperature fluctuates quite a bit and doesn't get as cold as it is set to. Doesn't get cold enough to really freeze meats and such. I tried running a diagnostic test by holding down Power Cool and Power Freeze buttons for several seconds. When I did this the bottom of the leftmost "8" in the LED display lit up. Haven't been able to track down what this corresponds to.

    Can you provide idea on the diagnostic code?

  • njacobjohnso Oct 13, 2010

    Sorry for the the lack of details, had some technical difficulties before. Anyway, model # is RB195BSSW, is a samsung refrigerator with bottom mount freezer. It is probably about 4, maybe 5 years old I would say. Refrigerator is working fine, freezer gets down to about 32 degrees, sometimes colder, but temperature fluctuates quite a bit according to the LCD display and doesn't get as cold as it is set to. Doesn't get cold enough to really freeze meats and such. I tried running a diagnostic test by holding down Power Cool and Power Freeze buttons for several seconds. When I did this the bottom of the leftmost "8" in the LED display lit up. Haven't been able to track down what this corresponds to. Thanks.

  • njacobjohnso Oct 15, 2010

    What i really need to know is what that diagnostic code corresponds to, thanks.

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4 Answers

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Have you defrosted your freezer? Basically this means removing any ice stuck in the fins at the back of your freezer (I find a combination of a good hair dryer and warm water work well- salt water would work better, but cause potential issues with rust and other corrosion). Have you cleaned out the coils on the refrigerator itself? Dust coating the coils ruins the efficiency of the heat transfer process... basically putting wool socks on a hot foot. Both of those would help your freezer go back to working normally. If not, there are other possibilities- like checking the settings on the freezer's thermostat, and if possible- the coolant. However, further than that, I would recommend getting an experienced repair person to examine/repair. If the refrigerator is still in warranty, I would contact the warranty holder for service- or how to get service.

Posted on Oct 13, 2010

  • Susan Fender
    Susan Fender Oct 13, 2010

    It sounds then like the thermostat controls for the refrigerator are going out- this would be in the computerized portion of the unit- unfortunately, unlike Central Air- I have not seen replacement controls for your refrigerator. Digging info on the specific model agrees with this assessment. Basically, other than trying the old unplug and replug in the refrigerator, the next step for you to resolve the issue is get the refrigerator serviced. I am not certain if your refrigerator is in warranty, however there is likely an issue in the panel for your refrigerator.

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Before you go and try replace any parts, you will want to clean the dust off of the fridge parts. When a fridge doesn't cool properly it can often be because of dust.

You need to clean the front. If you are looking at your fridge, down along the floor you will see a plastic cover with vent holes. You need to pop this off and vacuum the dust off of the grate. You will need to vacuum the back of the fridge as well. And if you have a shop vac, after using the vacuum part of the vacuum, then put the hose on the blow side to clean the areas that you couldn't reach. Make sure to unplug the fridge before cleaning.

Good Luck!

Jim

Posted on Oct 15, 2010

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There a multiple reasons why the freezer is not cold enough. Please click on this link to see how to troubleshoot.


Check the temperature setting

Assure that there is enough room for air flow in the refrigerator or freezer

Check for air flow restrictions in vents

Test the temperature control

Clean the condenser coils

Check the door seals

Test the door switch

Test defrost heater

Test defrost timer

Test evaporator fan

Check for a clogged drain tube

Check for refrigerant leak

Posted on Oct 12, 2010

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Hi,


Kindly mention few details :-

1. Make and model of the refrigerator?
2. How old is the unit?

Thanks!!

Posted on Oct 11, 2010

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