Question about Acer Aspire 6920 Notebook PC

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Hi, Cant boot up my Acer 6920, regular start up or in safe mode. Just takes me to a black screen.

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Hi. Try to perfrom power drain to your netbook. Take out the battery then unplugged the power adapter. Press and hold the power button for 30 secs. Put everything back in then turn on the computer. If same problem will happen then you need to contact ACER and have your computer srviced for LCD problem.

Posted on Oct 11, 2010

  • 4 more comments 
  • nomopes71 Oct 11, 2010

    I dont think its lcd problem, something with my software or hard drive.
    Thanx

  • Angelito Rabago
    Angelito Rabago Oct 11, 2010

    do you get error message when you turn on the computer? The moment you turn on the computer what did you see on your screen?

  • nomopes71 Oct 11, 2010

    its starts booting up normally, i get windows logo, then that disappears and i get a black screen with cursor on it. Both safe mode and normal. A couple of days ago, i was trying to install Avast protection, had problems and they turned into this mess. May be its W7, and Avast was not made for them?

  • Angelito Rabago
    Angelito Rabago Oct 11, 2010

    I see. Avast might have deleted some of your system files there which is already infected by virus. I am using W7 before and avast and i dont experience any problem. Try to restore the computer back to its original factory settings and install avast right away.

  • nomopes71 Oct 11, 2010

    just bought recovery discs from acer, will try to restore it when they arrive.
    I dont know much, obviously, but i will figure something out. thank you

  • Angelito Rabago
    Angelito Rabago Oct 11, 2010

    you are welcome. have a great day ahead.

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Start your system in Safe mode.
and try to restore your system for previous date.
If your are not compatible with how to restore, Go to the link and follow the steps.

http://support.microsoft.com/kb/306084

Otherwise you can try to reinstall the OS.

Thanks for using FixYa.

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