Question about Kodak EASYSHARE 5100 All-In-One Printer

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Getting a print error 3802, just installed printer today. As soon as we changed quality to best, got error code.

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Hi. Error means your printer failed to communicate with the printhead. If issue is not resolved by turning the printer off/on then you need to buy a new printhead. Here's a link on how to install a new printhead.

Posted on Oct 11, 2010

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Why will my printer not print. shows error 3802. just prints blank page. do have ink.


Error: "Printhead Failure" (105-3802) - Kodak

support.en.kodak.com/.../error%3A-printhead-failure-(105-3802)

KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...

Error: "Printhead is missing, not installed correctly, or has ...

support.en.kodak.com/.../error%3A-printhead-is-missing,-not-inst...

KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.

Jan 18, 2016 | Kodak ESP5 AllInOne InkJet Printer

2 Answers

Getting problem code 3802


Hello thanks for using Fixya
Error 3802 Mean Print head Failure

Turn the printer Off and On, This problem is solved by this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If the problem still there then do it again almost five times & if still problem not solver and you get error code 3802
then it is probably that your KODAK Esp 3250 Allinone Multifunction Printer is in need of servicing by a service professional.
So go to the KODAK Service Center


Your problem will be solved.

I hope this solution will helpful 4 u
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Keep Using Fixya

Feb 28, 2011 | Kodak Esp 3250 Allinone Multifunction ( ...

3 Answers

Printer wont copy error code 3802


Hi,error 3802 Means Printhead Failure

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it again for (5x)

And if the problem still there,
i will suggest you contact their customer care for further assistance.

Apr 16, 2010 | Office Equipment & Supplies

1 Answer

Error code 3802


You give scant information for your comment - you don't really ask a question - so I am flying in the dark so to say.

Here is what I did find and I hope you fine it applicable and useful. http://www.fixya.com/support/t4349159-printer_shows_error_code_3802

As I said you dont give much info - like make and model of printer ...

Mar 19, 2010 | Office Equipment & Supplies

1 Answer

Kodak ESP5 Error Code 3802 and will not print yellow even with cleaning and new ink.


Issue is with printhead

visit www.kodak.com/go/itg

Select all-in-one printer

Select image quality > missing color > follow the steps to order a free printhead

Else
call 18004216699

Dec 22, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

What is error code 3802


"Printhead Failure" (error code 3802)
To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Remove and install the printhead two times.
  4. Wait 30 seconds to allow the printer to reset.
  5. Connect the power adapter to the printer. Turn the printer on if necessary.
    • After the printer completes powering up, the message "Printer access door open" will appear.
  6. Close the printer access door.
If error condition continues, contact Kodak for printhead replacement.

Best of Luck

Nov 17, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

I have had error message 3802 come up many times. I re installed the cartage holder and now black in will not print. What do I do? The printed used to work fine


im getting this same error, i suggest turning to the kodak 5*00 troubleshooting for advise, they use the same print mechanism

it seems that 3802 is related to a blocked or dirty print head... try taking it out and wiping it softly with tissue (dont apply too much pressure, and stroke only along the lines, not across them)
this seemed to do the trick for me.

the 5 series kodaks used to respond well to a 92% ethanol solution being used to clean them, if you need to do that, just make sure its dried off before putting it back in the printer

Jun 30, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

3 Answers

Printhead Error 3802 I have the Kodak ESP 5 all in one printer. It started printing blank pages a little while ago. Sometimes if I tried to print a couple of times it would eventually come out, so I knew...


3802 Mean Printhead Failuer

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it that again for (5x)

And if the problem still there

Tell this to kodak support

And tell the troubleshooting steps you did.

Mar 22, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Error 3802


printer can not talk to printhead... power off. wait. power on

Sep 16, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

10 Answers

Kodak 5300 first said error 3802 now says print head missing or loose


I got the same Problem as listed above. This is the way how I was able to solve it:
  • Remove the color and black ink cartridges and the printhead. (the 5300 Printhead can be removed by pressing a button on top of the carriage and a slight pull --> for better instructions use this official Kodak PDF)
  • Try to clean the printhead and the carriage with a slighty wet cloth from ink. CAUTION!: better not touch the green electronic chip! Be carefull while cleaning.
  • Reinstall the printhead and the ink cartridges.
  • If the printer detects a 'new' printhead just do a calibration and your are done. If not try to print a test page.

Hope this solves the Problem. Best wishes

May 20, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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