Well i know the problems on my computer cause i've installed 2 games on my laptop and the same thing happens what happens is it only shows me a section of the game im playing and the other parts on it are just black and you cant see anything and i don't know what to do or how to fix it, it never ust to do this
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this is possibly due to the settings in your BIOS. the specs for your laptops says that it is a 64bit PC w/ 4GB RAM and 1GB of video RAM. check your BIOS settings for the video card and set them accordingly.
There is a problem of overheating. Maybe the specs are almost exactly the same as the game requirements. So the PC still has to work hard. This causes overheating, which should not happen if it is even perfectly compatible.
So, this means that something is causing the computer to overheat. Firstly, shut down any open background programs. Also, see that the laptop vents are not blocked by any thing around. Remember to dust the heatsinks, fans and the casing. Also, the keyboard and main vents. If you can, vacuum it all and open up the casing to be sure that all the gunk is out.
the only way you can upgrade the graphics on a laptop is to purchase a graphics accelerator card that plugs in to the usb slot, its not an upgrade as such but it will allow you to play high res games on the laptop, there would have to be a memory upgrade to go with that also
Nvidia are doing some good laptop accelerators at the moment but they are expensive!!!
it sounds like the video card cannot support or handle the pressure put on it by the game you are trying to play, if it is an OEM game have a look for the minium system requirements that the game will run on, you can also find this information on line, you will probably find out that the graphics card doesn't support the game, do this check with all games you try to play another thing is to upgrade your memory because some laptops don't have a devoted graphics card thus they are relient on the system memory
You have a pretty nice computer no doubt about that bro but the problem here is that laptops are not design with major gaming involved. I think if you want to play games and have the full experience of a computer game you should try built yourself a computer with a better graphics card.
alot of the games require that a certain video card be used for otimal graphics. your laptops computer could very well have a card that is not up to the challenge of running those games. if you can watch movies and play music and all that other stuff it might just be that. the card you have in your laptop is just not up for the task. my personal opinion and on i am in the process of doing is building a gaming computer. use the laptop for work related things or school related things and the desktop for gaming.
for what its worth I have the same laptop..bought it from best buy as you did.I play a lot of 3d games..I play Crysis for hours at a time as well as F.E.A.R. and have never had a shut down problem.I would suggest taking it back to best buy.The only thing I have found to be a problem with this laptop is that its a 64 bit operating system.I have Vista 32 bit on my other computer and have never had a problem..the 64 bit has given me driver problems on a few programs that I use to use.I'm actually thinking of doing a fresh install and put in vista 32 bit.Haven't decided yet..still searching for more info on the 2 systems.
Anyway..I'd take it back.
PS..the fan is working isn't it?