Question about Husqvarna Designer I

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My Designer 1 touch screen is not responding. I know how to calibrate it, but can't do even that until I can select the options on the screen. Is there a way to unlock it?

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  • Judy Tyrrell Nov 07, 2010

    Thanks for your advice. I will be taking it to the repairer.

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I have this information from a person who was a Husqvarna Designer expert:


When you just can't get to the menus at all:
Turn the machine off.
Then hold down the "Reverse" and "Pivot" buttons and power it back on.
You now have the setup screen.
Touch the "Needle Down" button and you will see the crosses.

Use a small blunt object like the metal end of the buttonhole foot (the stylus that

came with the machine would be better ) and
touch the centre of the crosses and each will turn green. Then click on
"save".

Posted on Oct 16, 2010

  • 1 more comment 
  • Judy Tyrrell Oct 19, 2010

    Thank you for trying to help me, however, I have followed all your instructions, but the crosses on the reset screen will not respond or turn green. So I'm no better off.

  • Pamsquilt Nov 07, 2010

    You need to press directly on the centre of the crosses with the stylus. I guess if it is not responding to that, then it's off to the sewing machine doctor. Sorry!

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How do i restore designer pape only letter page is showing on screen have husqvarna designer 1 with 4d embroidery extra


I'm not sure I understand the problem exactly. It sounds like you touch pad is not responding properly. Did you notice before this happened that you needed to touch the screen not exactly where the button on the screen comes up. If that is the issue your best bet is to have a husqvarna Viking tech and have the touch screen calibrated.

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I would check the Touch Screen first. Your Owner's Manual tells you how to calibrate the touch screen from the SET menu. However if the touch screen isn't working, you can't get to the SET menu. Suggest taking it to an authorized Viking Dealer and they would be able to quickly determine the solution. You can find the nearest dealer by going to the Viking website - http://www.husqvarnaviking.com/us website and click on 'Locate a Dealer'.

Jun 10, 2014 | Husqvarna Designer I

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Hi Can u please tell me how to calibrate my Designer 1? Have not done it for a few years and now I've forgotten. Also my touch screen is only partially responding....I'm not getting any response...


Hi Vina, Since you can't get any response to your Menu-Norm-Prog-Rep-Set-or Help on your touch screen but you can get into your stitches, It does sound like you need to re-calibrate your touch screen. Normally you would get into your Set Menu to access your touch screen calibration. But as suggested on another solution. You turn off your Des 1, Holding in the reverse button (bottom left of the eight buttons) and the pivot button (the second one from the bottom of the four buttons) at the same time and turn on your machine. This is the Service menu that pops up (try not to touch anything on this screen, it could really mess things up if you don't know what you are doing) After this screen pops up go over to the eight buttons on the far left of your machine and touch the needle up, needle down button (top right button of the eight) the Calibration Screen will pop up on your touch screen (two plus marks labeled 1 & 2) In your sewing sitting position touch the center of the #1 mark and then the #2 mark. Once you've done that the Service Screen will pop back up. Shut off your Des 1 and restart it normally. Try getting into your different menus- Menu-Norm-Prog Etc. Hopefully that fixed your Calibration issue! ** Note: If the service menu doesn't pop up when trying to hold in these 2 buttons together and turning on your Des 1 the buttons weren't held in properly and you need to turn it off and try it again. Hopefully that helped you out!! Happy Sewing!! Kathy

Nov 24, 2010 | Husqvarna Designer I

1 Answer

My touch screen on my Designer 1 is off-kilter. You touch to the right to get the left box to work. For example, if I use the first stitch I touch the second stitch. The touch also does not work well...


You need to access the SET menu. Try pushing to the right of this in various spots and hopefully you will be able to get in to this menu. Then you need to keep hitting More until you get to "Colour touch screen adjust" . Select this (by trial and error - keep touching to the right of the square until it is selected). Now get your stylus and carefully press it directly in the centre of the crosshatches - first the one marked "1" - it should turn green - then the one marked "2" - it too will turn green. Your screen is now re-calibrated and you should be able to push the buttons and get the correct selection. If not, I think the machine should be seen by a technician. There may be problems either with the screen or the motherboard.

Oct 13, 2010 | Husqvarna Designer I

1 Answer

I have a designer 1 and when i select the option block that I want - i actually have to touch below it a whole block for it to register what I wanted!! Help!! We moved states away from where I bought it.


Do you mean that you can't select a stitch except by touching below that stitch instead of on it? If yes, then you need to re-calibrate your screen. It's easy! You should use your stylus for this, but if you have lost it use the blunt end of a machine needle instead.

Go into your SET menu, hit More twice - or until you see "Color Touch Screen Adjust" (it might depend on what version machine software you have loaded just which screen it is on). Click on this. (Keep touching below and around the button until you get it to respond.) Touch in the CENTER of cross 1 (upper left corner of screen). When the cross changes from black to green, the point is set. Do the same with cross 2 (lower right). Done!

Just be sure to touch ONLY THE CROSSES on that screen, except for OK when you are done.

Nov 29, 2009 | Husqvarna Designer I

1 Answer

Am trying to change from light weight knit fabric on machine to light weight woven.push screen and it won't change . designer viking 1


Hi,
It sounds like the screen has lost calibration. If you can get into "set" touch more until you see color touch screen adjust, then click on it. Click in the middle crosshairs next to the one, it should make a "click" and change colors, after that, do it to the crosshair next to the 2. touch "save". If you can't get the crosshairs to respond to your touchtry cleaning the entire machine and the screen with a static remover spray (NEVER SPRAY SCREEN DIRECTLY) spray your clean cotton cloth( eyeglass rag is awesome here) and wipe the machine down, then try again until successful. The company reccommends using a touch stylus in place of your finger to eliminate the transfer of static electricity to your machine
Hope this helps.
Kent

Mar 21, 2009 | Husqvarna Viking 1

1 Answer

Designer 1 touch screen freezes


Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.

Feb 25, 2009 | Husqvarna Designer I

1 Answer

Designer 1 touch screen freezes


You probably have the old-style touch panel which is known to fail. Viking has a five year warranty on electronics but sometimes they will cover this particular part beyond the five years. If you find a sympathetic dealer you may be able to get the part for free. You will need to pay for the labor though.

Good luck!

Feb 05, 2009 | Husqvarna Designer I

1 Answer

Problems recalibrating Designer 1


switch on while holding in reverse & pivot buttons. release then press needle stop button. calibration marks will appear. set & restart.

Jun 27, 2008 | Husqvarna Designer I

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Programming


Hi

Sounds like a screen calibration problem. Will need a dealer to check it and recal if required.

Oct 21, 2007 | Husqvarna Designer I

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