Question about T-Mobile Dash Smartphone

2 Answers

T-mobile dash when i turn on my phone it doesn't finish loading..it stays on the green windows screen..ive tried taking off the battery..letting it die and charging it..it wont pass that screen

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  • Anonymous Jun 09, 2008

    Having the same problem

  • jes2539 Jun 16, 2008

    I am having an error message on my T-mobile Dash saying that i do not have enough storage. I have tried erasing text messages and clearing out the tasks and it still gives the same message. I must say this is one of the worst phones i have ever purchased. It is definitely not worth the money...but i'm stuck with it for now so can any one help?



    Thanks!

  • salomebeler Jul 26, 2008

    SCREEN FROZEN AT TMOBILE SCREEN UNABLE TO GO TO MAIN SCREEN. POWERED DEVICE ON AND OFF REMOVED BATTERY TIED TO CHARGE

  • Anonymous Sep 21, 2008

    when i turn on the tmobile dash it freeze at t-mobile it dosent want to go to the main screen

  • BeSe Sep 26, 2008

    yeah i was using ma phone earlier.....turned it off then back on and it wont load all the way just stays at white tmobile screen

  • Anonymous Dec 15, 2008

    help




×

2 Answers

This used to happen to me all the time.
If you have an sd card make sure you take it out before you turn on the phone. Then out it back in once the phone is on.
Or you can try www.howardforums.com for some suggestions

Posted on Jun 13, 2008

I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.

Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.

This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

Note: Please read the directions completely before doing anything for better results.

Step 1: Take your battery out and shut off your phone
Step 2: Press and hold the two soft key buttons.
Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons.
Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key").
Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.

Wait a minute for it boot up and overall it should do it.

Posted on Jun 10, 2008

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Posted on Jan 02, 2017

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1 Answer

My dash keeps freezing up on the white tmobile page them on the windows mobile part ive tried holding the 2 button and the power button all it does is turn off and i tried holding the soft keys when...


first remove the battery then reinstall it, hold the 2 soft keys and the power button at the same time, do not release either, til the reformat screen appears... then press the green call button.

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My Dash turns off after the green windows screen


it coiuld be ur battery might have to buy a knew one try ebay

Mar 30, 2009 | T-Mobile Dash Smartphone

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Stuck on green screen


u can take out the sim card to renotafie the phone about the files or blow out objects the can interfear with the start up circuts

Mar 28, 2009 | T-Mobile Dash Smartphone

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Dash Phone freezing up in the WHITE SCREEN


This may work for you

Will it just not boot up all the way but just stops?
If so try the procedure at this link: T-mobile Dash Master Reset
If this doesn’t work then proceed to the following guide below.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.

from: http://www.howtofixmyphone.com/how-to-stop-t-mobile-dash-from-rebooting-over-and-over/82/

Dec 07, 2008 | T-Mobile Dash Smartphone

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My Phone won't load at all it


try the procedure at this link: T-mobile Dash Master Reset If this doesn’t work then proceed to the following guide below.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/

from: http://www.howtofixmyphone.com/how-to-stop-t-mobile-dash-from-rebooting-over-and-over/82/

Nov 15, 2008 | T-Mobile Dash Smartphone

1 Answer

T mobile dash


This happen to me more than once, the latest today (may 25 08)at 9pm. Tmobile will tell you how sorry they are and that's about it. I am on my second dash and second battery.
Try to hold both top keys (between call green and hung up red) while you are pressing on the shut off switch for 2 seconds. Whe it comes back to life, everything will have erased but supposedly, the phone will be like new.
I am collecting names and emails of people who are fed up with the Dash and Tmobile. Write to me jeanrenoux@hotmail.com

May 24, 2008 | T-Mobile Dash Smartphone

2 Answers

Tmobile dash problem


when this happens take the battery off for 15 seconds and put it back. try to do this atleast once a week. cell phones is just like a computer that need to be reboot. let me know if this solved your problem.

Jan 21, 2008 | T-Mobile Dash Smartphone

4 Answers

My HTC S620 stays on second start screen


Hello, These methods have been confirmed on my phone with both T-Mobile's ROM and Excalibur (S620 original ROM) Remove any memory cards before starting this process.

With OS:
1. Select Start
2. Select Accessories
3. Clear Storage
4. Type in 1234
5. Select Yes

Without OS:
Turn the hand-held off, hold the two soft keys (the dashes to the left and right of the phone buttons) hold the power button for 1-2 seconds and then release the soft keys. It should prompt you to clear storage. The “send” button is considered as the green phone button.

Let us know if you have any other questions. If this information was helpful, please take a moment to rate the solution. Thank you.

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3 Answers

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do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....

turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

Nov 23, 2007 | T-Mobile Dash Smartphone

6 Answers

Won't start up past the green 'windows mobile' screen


I just tried it too. It wouldn't work at first, but this is what i did. At first i kept pushing the softkeys first and then the power button, but you have to do them the opposite way.

Push and hold the on button and as soon as you do that, hold down the (-) two softkey menu select buttons (above the home and <- buttons)
it will take you to the black screen that says its going to reconfigure
then you push the green talk button
it'll look like it freezes again, but its really booting up. so leave it alone. mine took 5 minutes to finish. i really didnt think it was going to work again. but YAY! it did..

Nov 08, 2007 | T-Mobile Dash Smartphone

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