Question about Refrigerators

3 Answers

I have a Kitchen Aid side by side refrigerater model #KSRG25FKBL03 The ice maker jammed when trying to scoop out the ice. I removed the unit, thawed it out and reinstalled. It never filled and did not work. I turned the switch on and off a few times over a day or so, still nothing. I left it off overnight, then turned it on in the morning, and 20 min later I noticed that the unit was extremely hot, almost too hot to touch even in the freezer. I figured the motor was damaged, so I replaced it. Still nothing. I then replaced the thermostat. Still nothing. I filled the unit with water manually, and it didn't dump into the bucket. I'm not sure what's left. Any ideas?

Posted by on

  • toddberardel Oct 11, 2010

    I had that icing problem once, but this isn't it. What started this problem was that the tray got jammed when it went to dump the ice into the bucket.



    I already have replaced the motor assembly and and the thermostat. The only things left are the water inlet valve (my unit has a dual value with two cellonoids: one for the door front water dispenser which is working and one for the ice maker which is not), and the other is the actual switch and circuit board which turns the unit on and off. Each of those cost about $80 so I'm trying to figure out if there is a way to figure out which one it is without having to order both. Here's the parts list for my model:



    http://www.appliancepartspros.com/partse...

  • toddberardel Oct 12, 2010

    I did in fact replace almost the entire unit. I replace the motor assembly and the thermostat. I filled the tray up manually yesterday hoping that it would dump, but it didn't. I think the only two parts in the whole unit are the water inlet valve and the on/off switch/circuit board. Each of those is $80 so I'm trying to figure out a way to test which of those things is bad. The water inlet value has two cellonoids: one for the doorfront dispenser, which works, and one for the ice maker. I don't know if that is bad because it only clicks on once the tray is empty. Any ideas?

×

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,066 Answers

With what you've done It seems that some damage was done when the ice jammed. It could be damage to the gears or braces. I will tell you how to check the water supply etc although since you added water to the ice mold and it didn't work points to the ice maker.

Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips

Posted on Oct 12, 2010

Ad

Take a blow dryer and thaw out the water line that runs into the ice maker. If the tube is thawed and your still are not getting ice then replace the water inlet valve

Posted on Oct 12, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 17,970 Answers

Check to see if the tube at the back is iced up. If it is, then water can't flow to the tray. A simple way to fix the problem is to remove the ice bucket and use a turkey baster to spray hot water into the tube. It may take 15 or 20 minutes to unclog the tube.

The ice maker will not fill with water :
There are a few things to check for...one is a ice blockage in the fill spout tube, this is the hose that caries the water into the freezer section and to the ice-maker. If the elbow & tube has a ice blockage, it is usually best to replace the fill valve and the shut off valve. A very LARGE problem in the last few years has been the self piercing shut off valve clogging up with calcium and junk! Replace the self piercing shut off valve with a drill type shut off valve. You drill a 1/4" hole into the pipe and install the shut off valve the same way you would with a self piercing valve. If the fill spout hose is clear of ice, possible the fill valve has failed. You can test the fill valve coil several ways, ohm test - check coil on fill valve for continuity - no continuity = bad valve, volt test - cycle ice-maker and check for 100-110 volts to fill valve....proper power to the valve and no water usually = bad fill valve. You can also make up a test cord and put 110 volts to the fill valve alone to see if it is capable of passing water in to a bucket. If the water supply lines are ok and the fill valve is functioning properly, you probably have a ice-maker problem and may need a new one. This test cannot be done to all refrigerators, if any doubt post your full model and serial #'s in the Q&A section and we will check on this for you. Information derived from www.applianceaid.com

Keep us updated.

Posted on Oct 11, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Could some please post how to remover the ice maker from my kitchen aid model ktrc 19 m refrig thank you


Look right above the icemaker part that forms the cubes. Its usually brown in color, Just above it are 2 extensions of that brown part that has 2 screws going into the left side of the freezer, Remove the 2 screws and the unit comes out. The power plug for it is just to the back bottom of the ice maker. If you can see it you can probably just unplug it to stop the noise.

Apr 11, 2015 | Refrigerators

1 Answer

I turned my water off when we left town for a month. After turning my water back on the ice maker has stopped working. Our refrigerator is a Kitchen-aid superba model and is approximately 4 - 5 years...


The issue is likely that the icemaker fill tube is frozen due to poor water pressure. You can use a turkey baster to thaw this tube which fills the icemaker. Make sure you use plenty of hot water because they often freeze back several inches!

Sep 11, 2010 | KitchenAid KSCS25FKSS Side by Side...

1 Answer

My kitchen aid refrigerator model KSB251NBL..NO ICE


Problem could be a couple of things.One There is a little control in the very back,its should be on the lower right side looking at the freg. from the back.It has a water line running up to the ice maker.If that is ok,you will need to replace the ice maker.It is not a big problem on either.Cost is for the little controll about $30.For the ice maker about &90.

Aug 29, 2009 | KitchenAid Refrigerators

1 Answer

Freezer and icemaker freezes, jams.


I have run into this before and found it very helpful to re-level the refrigerator. By leaning the fridge back toward the wall about an inch helped keep the water and ice in the tray. Remember to remove items that block air flow in the freezer. Remove the ice bin and clean it then start over with the fridge leaning back a little. Hope this helps.

May 01, 2009 | KitchenAid Superba KSRG25FK Side by Side...

1 Answer

Leaking water on floor only happens when making ice


I wonder if you just notice the noise now because the leak has you more aware? First things first. Lift up the arm on the ice maker (a few hours prior to attempting service) to stop it's operation. You need to roll the unit forward to give you access to the back. You'll see a plastic tube that runs from the bottom compartment (water valve) to the ice maker fill tube. Lower the arm of the ice maker and observe the plastic tube for the location of the leak. The most likely spot would be at the top. A hose clamp can be put on the fill tube after making sure the plastic supply tube is completely inserted into the fill tube. The fill tube is the piece that goes through the rear bulkhead and delivers the water to the icemaker. It may be neccessary to remove the icemaker to thaw out the fill tube using a hair dryer.

Apr 28, 2009 | Refrigerators

1 Answer

Ice maker is frozen in a kitchen aid side by side


Try pouring HOT water into the ice molds to release the frozen cubes. Hopefully the ice maker will restart the cycle and get back to normal!

Apr 09, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

I have a Kitchen Aid side by side KSRS25IL. The ice maker after


Sounds like you need to defrost.

if you can move everything out unplug it ,turn it off w/ doors open,you can put pans of hot water in the freezer to speed up the process 12 to 24 hrs this will free up any clogged tubes.After its completely defrosted Only turn it up to 4 or 5. Good luck.

Len West

Feb 27, 2009 | KitchenAid KSRS25IL Side by Side...

1 Answer

Kitchen Aid KSRP25F Ice Maker


The ice maker is not working, no ice ice is coming in the tray on my Kitchen Aid KSRP25F Refridgerator, the red light keeps on
blinking

Del

Dec 05, 2008 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Kitchen Aid Ice maker Stopped working


I would suggest not buying a KitchenAid. I have the same problem with my ice maker. Have had nothing but problems with every KitchenAid product that I have ever owned. I will never purchase another KitchenAid product.

All of there appliances are second rate. That is "The KitchenAid Difference"

Aug 02, 2007 | KitchenAid KSCS25FKSS Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

yadayada
yadayada

Level 3 Expert

76673 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...