Water not entirerly draining, e04 code continues on...
I have cleaned and checked drain hose....ok...i have open the drain on the lower right part of the front of the machine and have drained water from it...code conintues....do i need further things to do... i am at a loss since i cannot get anyone out to fix it. thanks
We have a Nexxt 500Series Washer (WFMC3301UC) that kept getting the E04 error. We took our machine apart and found no blockages. We've also used 3 affresh tablets to flush out residue, stopped using anyother other than HE powder & reduced the amt we had been using. The machine still comes to E04 on a warm cycle but doesn't seem to happen on hot or quick wash. Its just 1 year over the warranty and is getting really frustrating! Any other ideas? Thank you!
Re: water not entirerly draining, e04 code continues...
Wow - I can't believe it. I had the SAME problem and searched the internet. This was the first site I found and was initially discouraged since there was NO solution, but upon further searching, I found the answer. I'll post the site here http://applianceguru.com/forum2/14805.html and you can just hop on and find out the answer in a much more helpfully worded way than I could ever do it!
I found a girls bobby pin and a rubber band stopping my drain from functioning! I thought it would FOR SURE be legos, but those boys are off the hook!
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
E04 means that you are not draining quick enough, if you are using HE detergant then your drain line is probably clogged. There is a round access panel on the lower right corner of your washer. If you stick a small screwdriver through the tiny little hole on this panel and twist the panel off you will see the drain pump catch. You can twist this cap off by hand and remove all the debris inside. WATCH OUT a lot of water will be coming through.
This video will show you how to find the fault on a Washing Machine that Won't Drain or empty the water away on Bosch
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE
And don't forget to like us on
On a front loading LG there is an acess panel on the lower left of the front panel. Open that little door and use the small hose to drain out the water left in the machine. (as long as the hose is not plugged with sand) Now, unscrew the big thing next to the hose, which is a filter. Chances are there is something there blocking the flow of water to the pump. If it is clear and still no pump out, you will have to replace the pump motor. (possible impeller loose on motor shaft)
The error indicates that the machine has taken too long to drain the water. Do the following.
Switch off the machine and disconnect the mains power.
Remove the access panel on the lower right front of the machine.
Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required.
4.Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked. 5.Also check that the main waste drain pipe, if you use one, is not blocked and clean if required. 6.Reconnect the power and switch the machine on. If the problem persists then do the following. 7.Switch off the machine and disconnect the mains power. 8.Check the electrical connections at the pump and make sure it is operational. 9.Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage. 10.Makes sure the pump appears clear and that the impeller looks in good condition. 11.Reconnect the hoses and then reconnect power and switch the machine on. 12.If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.
You may need to Clean out the pump catch to do this you need to remove the drain pump access cover, insert a pointed object (or tool) into the hole, Bottom right front of the unit push in to release the latch and rotate the cover clockwise.
you will need to clean this out use a shop vac to remove the water in the unit or have plenty towels handy
AS far as the fault code E:04=Er:04washing=Door control broken
Cause=Faulty Triac or control module
check and see that the entire drain line is free from any obstructions, if you have lowered the hose and still not draining entirely, its a sure sign of obstruction somewhere in the drain line or even the drain pump.
Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.