Question about Lexmark X364dn All-In-One Laser Printer

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How can I fix -->290.02 scanner jam<-- there is no paper jam, or paper to scan.. every time i try to fax a document, the rollers on top keep rolling after last paper and imediatelly gives me that 290.02 jam and prints out a fax failed.. pls help!!!

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Did you replace the ADF or how did you fix the problem?

Posted on Sep 30, 2013

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Their is a lock lever or mechanism underneath the scanner on the left front or o the rear that needs to be unlocked so that your scanner can move freely.

Posted on Oct 11, 2010

  • Chris Norton Sep 30, 2013

    How did you fix the problem?

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Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

2 Answers

How to reset error 5100


Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

Note
You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Important
Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.
80000294en_06kf10016_en_01.gif
2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.
80000294en_06kf10016_en_02.gif
4. Press [Stop].
The fax returns to standby mode.

Sep 24, 2013 | Canon FAX-JX200

1 Answer

Black line 1 inch wide right side ,when copies are made and faxing


Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

May 31, 2011 | Brother 5750E Fax

2 Answers

I cannot Fax multple pages otherwise the machine jams. I need to feed 1 page at a time which is not ideal. Is there a way to overcome this?


Paper jam usually happens due to dirty or in some cases worn out paper pick up roller. I think, cleaning the pickup roller would fix the issue. Remove the paper input tray. Open the top cover (ADF) by pulling it from the back (where the paper goes) towards the front to open the scanner as indicated below
creativetech_32.jpg

Inspect for any tron peices of paper dirt etc. Locate the rollers and clean them with a soft, damp, lint-free cloth. Also, you may clean the Sheet-fed scanner (Mirror and white platten) for better copy/ scan results with a dry cloth. DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.

Let me know if any further clarification/ assistance is required.
Hope it helps! Good Luck!
Don't forget to convey your feedback
CreativeTECH

Mar 04, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

I have a Fujitsu 4220c2 scanner and when scanning multiple documents it'll take one half half/quarter way through and get stuck. The pick roller and pad assembly have been replaced. What could be causing...


Hi,
Thank you for contacting Fixya.
This error is detected when one of the followings occurs: (TWAIN Error-Paper jammed in the ADF - Code DS32002), Scanner panel error-U1
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner performs retry operation.) 2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Check the followings: 1.Scan condition - Transported length (L) before jam 2.ADF fixed size - scanning Approximately 450 mm 3.Long paper scanning -1.2 times of the specified value
If the imprinter is installed, paper jam can occur in the following case. If the scanner starts scanning when the imprinter cable (EXT cable) is not connected to the scanner, it does not rotate the imprinter, since it recognizes the imprinter not installed, which results in paper jam in the imprinter section.
Solution:
Remove the jammed document and close the ADF. When the error frequently occurs, refer to the followings:
1. Do the documents satisfy paper specification? Please read the operator guide for paper specification. 2. Have the documents been jogged? • Align the edge of documents for stable paper feeding. • Remove documents with crease or dog-ear. • Scanning different width of documents may cause skew and result in paper jam. 3. Is the Imprinter EXT cable correctly connected to the scanner? Check the cables. (only when the Imprinter is installed) 4. Clean rollers in ADF and Imprinter and see if the error is removed. (only when the Imprinter is installed) 5. Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values shown, replace Pick roller or Pad ASY.
If the above do not help, then the issue could be caused by the followings:
6. Malfunction of TOP sensor. 7. Malfunction of Cover open sensor. 8. Faulty Scanner Control PCA.
If Imprinter is installed, then the issue could be caused by the followings:
1. Malfunction of Sensor OPB5 lever (only when the Imprinter is installed). 2. Malfunction of Motor LF if the imprinter roller does not rotate.(only when the Imprinter is installed). 3. Faulty Imprinter Control PCA. (only when the Imprinter is installed).
Hope the above information is helpful.Please revert if you have any doubt.
Regards,
TechSatya

Aug 10, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

1 Answer

My fax something and now part of it is jammed if i try to fax again the paper won't go though please help


Your owner's manual will walk you through the steps to remove the jam. If you are feeding from the tray on top, make sure you don't have any documents of the scanner glass. This could cause a jam.

Lift the lid as though you were going to scan a document. With the lid up, immediately to the left of the glass, firmly lift the edge of the black cover, exposing the rollers. You should be able to pull the jam out.

Dec 01, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Machine reads "document jammed"


its the problem of the rollers which pulls the papers they r worn out.I've seen this before repairing computers and asked about fax machines while I am there. There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.  

Jan 07, 2009 | Panasonic KX-FL541 Plain Paper Laser Fax

2 Answers

Scanner seems to jam when faxing, scanning or coppying


CLEAN THE DOCUMENT FEED ROLLERS ON TOP INSIDE DOCUMENT FEEDER CLEAN ALL ROLLERS WITH MICROFIBER CLOTH MOSITENED WITH WINDEX

Jan 17, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Paper jams when trying to send fax (original goes in short way then jams) unit has had little use it establishes connection and then stops and jams when commencing scan


look in paper path(scanner compartment were paper feeds) to ensure there is no pieces of small paper or foriegn items in this area preventing paper from going all the way through if this fails clean the feed roller in document scan area with a micrfiber cloth moistened with rubbing alcohol

Jan 13, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Scanning / faxing problem


you will need to replace the adf assembly or the portion of adf roller which was dameged.

typically one should open th ecover and take out the jam inth direction of papermovement only


happy faxing

omnipresent

Oct 17, 2007 | Samsung SCX-4216F All-In-One Laser Printer

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