Question about Refrigerators
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Posted on Jan 02, 2017
The fix to the "GE/Hotpoint Secret" frozen water dispenser problem is the Dispenser Water Tube Heater Kit, P/N WR49X10173 that can be purchased at Sears. Just a few bucks. My Hotpoint (model HSM25GFRA5A) had the same issue and GE would not tell me anything but required a technician to come out. The technician had no clue but after making some calls found the heater at Sears and ordered it delivered to me. He had to setup a return appointment but I canceled it after getting the parts and fixing it myself. The instructions are in the kit. Since most all GE/Hotpoint refrigerators (same model group of course) use the same parts/assemblies this will work for lots of folks. See pic below. If the area behind the cover looks like this it may be the part. Feel free to email me for help on this (email@example.com). Piece of cake.
Posted on Jun 24, 2008
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
Posted on Nov 17, 2008
using an hairdryer or defrosting the unit completely , this often get
rid of blockage caused by frozen lines fixing the problem.
The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.
If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.
Enter the model number on one of two websites below to get parts and diagrams for your appliance:
Appliance Parts From PartSelect
Appliance Parts Pros
Posted on May 22, 2009
Whats happening is the ice isnt freezing all the way. Try cleaning your condensor's under the frig.In Hotter weather when condensor's get filled with dust it causes the frig to cycle to ofeten. In turn your cubes aren't freezing all the way.
Posted on Jun 27, 2009
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