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There are a few things you can try. Here is an excellent blog about lens errors and stuck lenses, and it covers what can be tried to free it up: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
They say about 50% of lens problems can be fixed trying their suggestions. Hope you're one of the lucky ones! Also, if nothing works, get an estimate before having it repaired. Often, it's just better to get another camera.
hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
While turning in off softely press the lense in and out a couple of times. The lense would retract. If not fully, but most of the way, push the lense a little harder in until completely retract. If you turn it on, I should work fine. The reason the lense does not retract is most likely some dust in there somewhere. If it did not help, you would have to open the lense and clean it and close the lense.
Hey lexus470, A common cause of this error message is that something is obstructing the movement of the lens (i.e. sand in the lens). One thing you could try is blowing compressed air into the side of lens to try and dislodge whatever is stuck in the lens. If this doesn't work you could try putting the camera on a flat surface with the lens pointed up and holding the shutter button in, and while doing this turn the camera on. Camera lenses are complicated mechanisms and you could be getting this message for numerous reasons. If the lens mechanism is broken in some way you might have to have it looked at by a camera repair technician. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.
lens needs to be cleaned or repaired, and if it cant be repaired it
needs to be replaced. There are online places that will do it for a
decent price and there are others that overcharge by way too much.
Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.
I have the same camera, but not the error message. My lens occasionally will get "stuck" out. I have found that removing the battery for a few minutes then re-installing it will "reset" the camera and the lens will retract when the power button is pressed. This "fix" does not always work.
A call to Vivitar only results in the suggestion that you send it in for repair.