Question about Olympus Cameras

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My SP-310 stopped taking pictures.It appears the shutter is not opening.Where can I send it in for repair. I live in Boulder City, Nv just south of Las Vegas.

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If by "shutter", you mean the lens is not extending, Try these:

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 11, 2010

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Don't know what buttons on back of camera are for.


Besides the auto-flash mode, you can select fill flash, flash off, self-timer, and nighttime-view with or without flash.
Press the MODE-SELECTOR BUTTON until the desired indicator appears on the LCD PANEL.
c3015.gif Fill flash and flash off modes remain selected after you take the picture. To cancel the selection, press the mode-selection button or close and reopen the lens cover/flash to return to the auto-flash mode.
Fill flash
c3014.gif When bright light indoors or outdoors comes from behind the subject (backlighting), dark shadows (especially on faces) may occur. Use fill flash to lighten these shadows.
  1. Open the LENS COVER/FLASH to raise the flash and to turn the camera ON.
  2. Press the MODE-SELECTOR BUTTON repeatedly until the FILL-FLASH INDICATOR appears on the LCD PANEL.
  3. Frame your subject within the VIEWFINDER EYEPIECE.
  4. Partially depress the SHUTTER BUTTON. When the FLASH/CAMERA-READY LAMP turns off and the fill-flash indicator on the LCD panel stops blinking, fully depress the shutter button to take the picture.
Flash off
c3013.gif When you do not want to use the flash, especially indoors where flash is prohibited, such as in theaters and museums, or when you want to take twilight scenes or distant subjects that are beyond the flash range, or capture the ambiance of existing light, use the flash-off feature. Use a tripod or place the camera on another firm support, and use high-speed film because the shutter speed in these situations will most likely be slow.
  1. Open the LENS COVER/FLASH to raise the flash and to turn the camera ON.
  2. Press the MODE-SELECTOR BUTTON repeatedly until the FLASH-OFF INDICATOR appears on the LCD PANEL.
  3. Frame your subject within the VIEWFINDER EYEPIECE.
  4. Press the SHUTTER BUTTON to take the picture.
Self-timer with auto flash
c3016.gif Use this feature to include yourself in pictures.
  1. Use the TRIPOD SOCKET to attach the camera to a tripod or place it on another firm support.
  2. Open the LENS COVER/FLASH to raise the flash and to turn the camera ON.
  3. Press the MODE-SELECTOR BUTTON repeatedly until the SELF-TIMER INDICATOR appears on the LCD PANEL.
  4. Frame your subject within the VIEWFINDER EYEPIECE.
  5. Press the SHUTTER BUTTON. The SELF-TIMER LAMP will glow and then blink during the last three seconds of countdown.
    • To cancel the self-timer selection before the shutter releases, close the flash.
    • The self-timer automatically turns off after the shutter releases.
Night-view with flash
c3012.gif In this mode, the camera balances the flash and existing light exposure so you can take beautiful pictures of people at sunset or at night. Use a tripod or place the camera on another firm support, and use high-speed film because the shutter speed at night will most likely be slow.
  1. Open the LENS COVER/FLASH to raise the flash and to turn the camera ON.
  2. Press the MODE-SELECTOR BUTTON repeatedly until the NIGHTTIME-VIEW INDICATOR with flash appears on the LCD PANEL.
  3. Frame your picture in the VIEWFINDER EYEPIECE.
  4. Press and hold the SHUTTER BUTTON for 12 seconds without lifting your finger. Note: If you remove your finger from the shutter button before 12 seconds, the shutter will time out immediately.
  5. After 12 seconds, release the shutter button to take the picture.
Night-view without flas
c3011.gif In this mode, you can capture the natural existing light of city-night scenes or fireworks at night. Use a tripod or place the camera on another firm support, and use high-speed film because the shutter speed at night will most likely be slow.
  1. Open the LENS COVER/FLASH to raise the flash and to turn the camera ON.
  2. Press the MODE-SELECTOR BUTTON repeatedly until the NIGHTTIME-VIEW INDICATOR without flash appears on the LCD PANEL.
  3. Frame your picture in the VIEWFINDER EYEPIECE.
  4. Press and hold the SHUTTER BUTTON for 12 seconds without lifting your finger. Note: If you remove your finger from the shutter button before 12 seconds, the shutter will time out immediately.
  5. After 12 seconds, release the shutter button to take the picture.

Jun 17, 2010 | Kodak Advantix C400AF APS Point and Shoot...

3 Answers

Olympus SP-310 Problem


You might try adjusting the battery terminals
if it has springs pull them up a little clean the
contacts. tape & cushion the batteries down so they
dont move around. this has worked before for me in
situations as you describe it worth a try.

Nov 19, 2007 | Cameras

2 Answers

Display


A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.

May 30, 2010 | Canon PowerShot S2 IS Digital Camera

1 Answer

Dropped Olympus SP-310 in water for 2 seconds. After drying out everything works except for a dark LCD when attempting to take a picture. Focus green light flashes and shutter will work, but no picture is...


If your device gets covered in water, act fast and rationally, and you may be able to save your device.

1. DO NOT TRY TO TURN IT ON
2. Pull out the battery.
3. Please your device and battery into a bowl of uncooked rice to absorb any moisture.
4. Please it in a warm, dry place where it can receive direct sunlight.
5. Be patient. It is recommended that you leave it in there for at least 48 hours.
6. After 48 hours, put the battery back in and power on.

Sep 14, 2009 | Olympus SP-310 Digital Camera

1 Answer

Nikon D70 (new 2004) Shutter release will not take picture


I've got a D70 and never had this issue. I bought mine around the same time frame. Thanks for the info!

Aug 16, 2009 | Nikon D70s Digital Camera

1 Answer

I would like to know how use use the selftimer on the olympus 310


Page 72 and 73 of your advanced manual explains how to use this feature.

Basically you can have the camera selected to any mode on the mode dial - press Ok - right arrow to Mode Menu - highlight camera tab and left arrow over and then down arrow to the symbol that looks like a clock - this is the self timer option. right arrow over and make sure you select it to on - and then press ok.

Press the shutter button fully to
take the picture.
• Pressing the shutter button halfway locks
the focus and exposure.
• The self-timer lamp lights for
approximately 10 seconds, then starts
blinking. After blinking for approximately 2
seconds, the picture is taken.
• The self-timer mode is automatically canceled after one shot.

May 08, 2009 | Olympus SP-310 Digital Camera

1 Answer

Zoom Error


Have you tried changing the batteries to new/charged ones?

Jul 21, 2008 | Olympus SP-310 Digital Camera

1 Answer

Dropped the camera and now...


Sounds like the chassis under the shutter button has somehow distanced itself from the shutter release button, maybe bent away from the button? Its s stretch but that maybe the problem. The button is designed to have 2 contacts in it, the autofocus switch and the shutter release depending on how much you press it, like most cameras

Nov 09, 2007 | Olympus SP-500 UZ Digital Camera

1 Answer

No pictures recorded/black screen


it seems that shutter blades are stucked and are not working. when you say shutter is fully open i think you are talking about the lense cover, not the internal shutter assembly. the red light is the indication of OUT OF FOCUS SUBJECT OR FLASH NOT READY. if the shutter blades aare not open the camera would not be able to do the focusing and will flash the red light thus you would not get any image. contact the repairer.

Jun 20, 2006 | Kodak EasyShare LS443 Digital Camera

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