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I have removed the hard drive from the computer. I just want to recover the data on the hard drive. I have an IDE hard drive enclosure. Do I need to remove the metal plate covering the hard drive before I install it in the new enclosure?

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I gather this is a laptop hard drive we are talking about? yes. So If your talking about the plate that is screwed to to the drive to mount it into the laptop & its held on with 2 or 4 screws, then yes but the hard drive itself must not be opened up.

Posted on Oct 11, 2010


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I am bereft last nite I dropped my hard drive and although it appears okay when I plug it in to the TV or my computer they dont appear to beable to read it. Is it all over do you think I need to purchase a...

Hard drives do not like being dropped, this is a sure way to break them.
Fixing hard drives is not a DIY project especially when they have been dropped.
You need to purchase a new one.

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I dropped my Toshiba Satellite A215-S7437 and it landed with the screen side down, breaking off both of the small latches, popped the keyboard up in the middle and now it gets no further than the TOSHIBA...

A sudden impact is probably one of the worst things for a standard hard drive. The force from a fall is more than enough to knock the needle into direct contact with the magnetic medium, which is usually spinning at 4200 to 5400 revolutions per minute. The result: horrible scratching of the medium's surface, which is so delicate it can't work effectively if even the most minute dust particle rests on it.

Here's what you can do to check and see if you have any recoverable data:

First, the hard drive in your laptop is a 2.5" Serial ATA drive. To attempt any data rescue at all, you must first find an external hard drive enclosure that will fit this size. Also, you need to make sure the enclosure is compatible with SERIAL ATA drives (or SATA, as its more commonly known). Be careful NOT to get an enclosure that requires an IDE connection (IDE is the common term for Parallel ATA, or PATA, so skip over anything that says IDE or PATA).

The right enclosure will fit a 2.5" SATA drive and will allow you to connect the hard drive to another computer via USB.

To remove your hard drive from your...departed...laptop, follow these instructions:

1. Make sure the screen is closed, then turn the computer over so the bottom side is facing up.
2. You will see a series of little access doors fastened with single philips head screws. Using the cardinal directions as a reference, If you're looking at your laptop and the battery is in the north position, then the hard drive bay will be on your left side on the opposite end from the battery. (See the picture for a clear guide to its location.)sgoldberg08.jpg

3. Remove the two screws and lift off the access door to reveal the hard drive.
4. The hard drive is likely fastened to the computer. If so, remove the four screws (two on each of the hard drive's long sides) to release it.
5. Remove the SATA connector from the end of the hard drive and lift the drive out of the case.

You will now need to put this hard drive in the enclosure you bought. Follow the instructions that come with the enclosure if you need to (it's really very easy though-easier than removing the hard drive from your Toshiba). Once the hard drive is properly connected and enclosed, use a USB cord to plug the unit into another computer.

If you hear the drive spinning but Windows fails to recognize the drive, that's going to be a strong indicator that the hard drive is damaged. The true extent cannot be known, but you will at least know the hard drive was responsible for your computer's failure to boot following the fall.

If Windows cannot recognize your drive, you're going to have to seek more rigorous means of getting any data back. There are software suites that can do a fair job, but they're not free and they're not cheap. Try searching for "hard drive data recovery software" on your search engine of choice. There are also services that will have you mail them the hard drive, and then they will perform all kinds of intricate methods of extracting salvageable data. Again, however, such services are not free, and they are REALLY not cheap.

If you find this solution helpful, please leave a positive rating!

Jun 16, 2011 | Toshiba Satellite A215-S7437 Notebook

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Seagate external hard disk is not getting detected in windows 7 previously it was detecting. i tried to change usb cable, tried on different system but nothing worked. i want to take backup of data also....

This is my suggestion for you to possibly recover the back up file in your external hard disk.

Remove the enclosure cover of the external hard disk. Detach the hard disk from the ide connection.
Change the jumper setting of the hard disk to slave. See the sticker in the hard disk to see how to set up the jumper to slave. Connect the hard disk to the ide cable inside your pc. If your computer is equipped with sata cable, just find some ide cable and connect it the the ide slot in your motherboard.

Restart your system and you will find your hard disk as drive (d:) in your system. If this was successful then problem can be cause by loose terminal solder in the usb/ide connector of the enclosure, or possible voltage drop of the power supply of the enclosure. USB driver issue or problem with the usb slot in your computer can also cause this issue.

Jan 26, 2011 | Seagate FreeAgent Go 320 GB USB 20 Hard...

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My computer will not recognize the external hard drive. i have connected to the laptop using a usb cable and fire wire cable with the same results.

There are a couple of issues that are common with all external drives.

1) Check if the drive has been listed in the disk manager. It could have lost the partition table (formating and other data) information (do not attempt to repartition or reformat until additional tests are done if you have data on it) For Windows OS versions, open the Control Panel, choose System and Security (Win7), then Administrative Tools, Computer Managment and the Disk Management under Storage. If it has lost the critical information, use data recovery software to reclaim your data.

2) The cables have come loose inside the enclosure. If it is out of warranty, open the enclosure and check. These connect the board of the enclosure to the drive. (There are both power and data cables if the drive is a 3.5" drive (IDE or SATA), 2.5" IDE drives combine both.)

3) The enclosure's hardware has failed. Remove the drive and try to connect it in another enclosure (match for disc size and type of data connector), a USB/IDE/SATA bare drive connector, a hard drive dock (SATA) or by putting it into a desktop with an available IDE or SATA connection. Make sure to use it as a slave drive for IDE. Can you read the drive? Then the enclosure is bad.

4) If not, then the drive itself has failed. For a do-it-yourself attempt to get the data off the drive, wrap it well in plastic and place in the freezer for a few days. Try one of the steps in 3 to read the drive and, if the computer reads the drive, copy the data to another drive or optical media. Professional data recovery sites can do more if your data is critical.

Please note that if the drive is under warranty, warranty repairs will not include preserving your data. Opening the enclosure to get the data may void the warranty.

I hope this helps.

Cindy Wells

Dec 16, 2010 | Acomdata (HD320UFAPE5-72) (HD320UFAPE572)...

2 Answers

Dell Tech Support replaced my laptop hard drive and left me the old hard drive that is functional, but has alot of vibration. How do I replace the new laptop hard drive data with the old laptop hard drive...

First what type of hard drive do you have? IDE or SATA (IDE has a very wide data ribbon, SATA a much thinner one when you look at the back of the drive). You need to get either an external 2.5" drive enclosure or a USB/IDE/SATA bare drive connector. For the external enclosure, you need to get the right one for your drive. The data output can be either USB or eSATA, if your laptop has that port and you have a SATA drive). The USB/IDE/SATA connectors can be either bus powered or self-powered. The bus powered ones do not have enough power for some drives. With either of these, the drive must be connected carefully and with the correct orientation of the power and data connectors.

Connect the drive or install it into the enclosure. (For this, open the case, slide the drive part way in and connect the cables, push the drive the rest of the way in. Screw the drive into the frame if this is a needed step. I have seen any tool-less enclosures but read the instructions.) Power on the device and plug it into the appropriate connection on your computer. The device should be found by your computer and the drivers should load.

Assuming your computer sees the drive (if it doesn't one of the cables is probably not seated properly or not correctly oriented to the device), then you can just copy the files to the new drive. Setting up your e-mail may take a bit longer, you may need to import your profile in addition to copying it to the new drive into a folder in the same location.

I hope this helps.

Cindy Wells
(If you do not feel comfortable doing this yourself, there are many data recover companies as well as computer repair shops that will install your drive into the enclosure you buy.)

Feb 05, 2010 | Computers & Internet

2 Answers

No power to hitachi drive even with "toaster-like" help

You may want to remove the drive and place it into a PC with the correct interface SATA or IDE.

If the PC can read it then the issue is with the enclosure and not the drive.

Sep 09, 2009 | Hitachi 1TB External USB 2.0 Hard Drive

1 Answer

The Bios doesn´t recognize my Fujitsu Hard Disk Driveon a Compaq Presario 700 Laptop. ¿What i can do?

You need to identify where the problem is.

The simplest method would be to get a 2.5" external IDE enclosure.

Remove the drive from the laptop and install it into the enclosure.

Connect the enclosure to another PC or laptop that has USB 2.0

If the other computers can read the drive and you can access the data on it then the problem is with the laptop and these type of repairs can be expensive.

If however the drive CANNOT be read on other machines then you need to replace it as it has failed. Trying to recover data from the drive may be difficult

If this information was useful please click

Aug 16, 2009 | Fujitsu Mobile MHR2020AT 20 GB ATA-100...

1 Answer

How do I Recover data from an old hard drive

This may sound silly, but does the external enclosure have power? You may have neglected to connect the required power adapter, or it may not be working properly. You might also have a problem with the enclosure's internal power or data cables. They are sometimes pretty flimsy, and sometimes they can go bad.

There's also the chance the drive itself is bad and isn't being detected as a result. Or the interface board in the external enclosure may have failed, and the drive is OK but the computer doesn't see it. If you are connecting to a desktop PC, you can try connecting the drive directly to the main board using an IDE cable and try accessing it that way. Just be sure to set the master/slave jumper accordingly if you do that.

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Hitachi external hard drive recovery

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Aug 27, 2008 | Hitachi USB 2.0 to IDE 1.8" Aluminum...

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