Question about HP Laserjet CM 1312NFI Color Printer

1 Answer

When printing text in color the output on paper has a shadow - a 3D type look and I have no found a way to re-align the colors. The model is the HP Color LaserJet CM1312nfi MFP. I recently installed all new color cartridges so needing new color is not the problem.

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  • aclaussen Oct 11, 2010

    Yes, if you are able to provide additional information regarding these two steps that would be a tremendous help. I have a copy of the manual downloaded and am not able to locate any detail about the Fuser unit or Removing the Wasted Toner from the Drum. Doesn't each cartridge have its own drum?

  • aclaussen Oct 11, 2010

    If you are able to provide additional details about how to clean the Fuser Unit and removing the Wasted Toner from the Drum I would be very grateful. I have the manual downloaded and was not able to find any information contained therein about either of these processes. Doesn't each cartridge have a drum of its own?

  • aclaussen Oct 11, 2010

    Thank you. This is much appreciated.

  • aclaussen Oct 12, 2010

    Thank you very much. Loved the video, by the way! :) I believe I have some success. Much regards.....

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  • HP Master
  • 4,737 Answers

Clean the Fuser unit and Remove the Wasted Toner from the Drum, that'll definitely fix your problem. To do these, you have to disassemble the Fuser and also the Drum. If you need further help, let me know with more details so that I can give you the instructions on how to do and how to fix it with the easiest possible hints and instructions.

Awaiting..
Good luck.

Posted on Oct 11, 2010

  • Lebanon Raingam
    Lebanon Raingam Oct 11, 2010

    Ok.. I'll try my best to get some illustrated pictorial presentations with the instructions. Please give me some time, I'll update you at the earliest possible. Thanks...

  • Lebanon Raingam
    Lebanon Raingam Oct 11, 2010

    I am really sorry, you printer has no Drum instead it has a Maintenance Kit on the fuser. I could find any exact video or picture for the Model, but I hope this video will somehow help you.









    This is one of the most interesting video, and it's being performed by Chimps (Pro).. not human.. You'll see how the furser looks like and how it's removed, you'll be able to learn the procedures on your printer as well. It's not like a Dell so almost all HP MFPs have similar snaps/locks and screws fitted...





    In your case, it's important to replace the Maintenance Kit, but first try to clean the Fuser unit and try before you look for the Maintenance kit.





    Good luck.





    Thanks for using FixYa.

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1 Answer

Why are the colors on printouts not overlapping?


You probably need to run an alignment procedure. See the link below.

Align Print Heads On An HP Laserjet 1600

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

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There is no way that a printer prints out of alignment unless the paper slips enroute. Meaning that the rollers are not holding the paper tight and the guides not pressing the paper snugly, as you put it. So, it could either be the rollers not aligned to each other properly or the guides not pressing the paper equally. The print head moves on a steel rod which is straight. So that can not be the culprit as the print head has to move in a straight line, irrespective of the paper being straight or slipped. So, that leaves us with the slipping paper for which there are the rollers and the guides. If you feel that the tension in the guides is not equal, then change the guides, else the rollers need a closer look. Or at least clean them with a damp soft cloth and allow them to dry up before using them.

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1 Answer

Printer output has shadows, blurring, streaks, lines, poor color


Seem like blocked hole(s) on the color print head...
Most likely if there is a deep clean option then do it (may need a few times to unblock a hole or never).
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1 Answer

Color and black gets shadow on print out


Go to the printer Setup button, hit Ok, then look for Print Quality, acess print quality and go to calibrate colors, run this calibration for 3 times.
Then go to services and run a 2 cleaning modes
You can try printing blank pages selecting "cardstock" as paper type to clean the fuser

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1 Answer

All copies and scanner outputs result in a totally black image


hi, 


its could be hardware issue, if you tell me which printer, then we can try some reset on that machine..........


Regards,  raj_p5983

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1 Answer

Will not print in color


Good Evening Richareelita:


Hope that you are wellJ

These are the solutions that I found for you. Personally, I think that you need to update your drivers, but wanted to offer you more than one solution.

Adjust printer settings

Click Start , click Settings, and then click Printers.
Right-click the icon (picture) of the printer.
Click Properties .
In the Properties dialog box, click the Details tab.
Look for the text Print using the following driver .
Under Print using the following driver , verify that the name of the printer is listed.
Click the Color or Color Management tab.
Click Automatic .
Click the Setup tab. If you do not see a Setup tab, click the Device Options tab. If you do not see a Device Options tab, click the Details tab, and then click the Setup button.
Locate the text Print Quality .
For Print Quality, choose Best or Presentation .

Look for the text Paper Type , Media , or Media Choice . If you do not see any of these options, click the Paper tab.
Click in the box under Paper Type , Media , or Media Choice .
In the list that pops up, choose the type of paper or film you are using.
Under Photo Paper printing , choose PhotoREt .
PhotoREt is available only if you have chosen HP brand paper under Paper Type. If you don't have a PhotoREt option, look for the text ICM . If you see ICM , click in its checkbox to add a checkmark, and click OK .
If you see a tab called Advanced , look for text Saturation , Brightness , and Color Tone .
Move the sliders next to Saturation , Brightness , and Color Tone to adjust these settings. If you cannot find these settings, click the Graphics tab and then click the Color button. Choose the options that match the type of document you are printing.
Click OK .
Close the Printers window.
Open the software application that you were using to print.
Try printing.

If this does not work, try updating your drivers or uninstalling and reinstalling your printer software.

If I can be of further assistance, please let me know.

And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.

Have a wonderful evening.

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1 Answer

Print alignment


I have print but it is printing blank page i do not knew what should i do My printer is Hp LaserJet2600n

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