Question about HP DeskJet 825c InkJet Printer

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Won't print Have a deskjet 825C with two flashing orange lights. Doesn't seem to have a paper jam. All connections seem tight. Re-booted, etc. but still nothing but flashing lights. Flashing lights start flashing after re-start w/o even have tried to print again.

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I've been helping someone with a similar problem on a Deskjet (but it might be a different model and connected via a print server (on his router).). Did you reboot the printer or just the computer? Also did you close all of the printer sections after searching for the paper jam? In my experience the continued flashing lights indicate the document is still in the queue. The solution I've found for other Deskjets is to unplug the USB cable from both the printer and computer (or print server) and wait five minutes. Plug in the USB cables and go back to the computer. For Microsoft Windows OS (2000 and up), in the command prompt window, type "net stop spooler" <enter> without the quotes. When the command prompt returns, type "net start spooler" <enter> (again lose the quotes). Alternately you can use the Run command and type "Net Stop Spooler" <enter> (again without the quotes), reboot the computer, then wait a while.

These directions were adapted from Tutor-tips http://www.computer-2tr.com/tips/05/20050815.html

Posted on May 31, 2008

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Same thing happened to my HP825c. I just found the way to get rid of the flashing light after I read the information at this link:

http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&dlc=en&cc=lt&docname=bud09169&printable=yes&encodeUrl=true&

All I did just simply clean the ink cartridges… then it started printing again!

Olive of Seattle

Posted on May 05, 2009

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