Question about HP DeskJet 825c InkJet Printer
I've been helping someone with a similar problem on a Deskjet (but it might be a different model and connected via a print server (on his router).). Did you reboot the printer or just the computer? Also did you close all of the printer sections after searching for the paper jam? In my experience the continued flashing lights indicate the document is still in the queue. The solution I've found for other Deskjets is to unplug the USB cable from both the printer and computer (or print server) and wait five minutes. Plug in the USB cables and go back to the computer. For Microsoft Windows OS (2000 and up), in the command prompt window, type "net stop spooler" <enter> without the quotes. When the command prompt returns, type "net start spooler" <enter> (again lose the quotes). Alternately you can use the Run command and type "Net Stop Spooler" <enter> (again without the quotes), reboot the computer, then wait a while.
These directions were adapted from Tutor-tips http://www.computer-2tr.com/tips/05/20050815.html
Posted on May 31, 2008
Same thing happened to my HP825c. I just found the way to get rid of the flashing light after I read the information at this link:
All I did just simply clean the ink cartridges… then it started printing again!
Olive of Seattle
Posted on May 05, 2009
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Posted on Jan 02, 2017
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