Question about SanDisk Sansa E280 MP3 Player

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Sansa 280e mp3 player

My sansa 280e had a full charge and I was listening to music on it as I did yard work. I had only listened and had it on for maybe 1/2 hr. And during the middle of a song it abruptly dies. When I plug it in to my computer it won't even come alive again.

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  • erwins wife Jun 01, 2008

    Later last evening I came back to the computer and found a box on my screen that had come up stating that "Rhapsody" had accidently canceled my subscription as of immediately. They apologized and said they were working to fix the problem. They suggested I go on the Sandisk site and download something called "firmware". I did that and my mp3 player came back on with all the stuff intact. I have only had "Rhapsody" for about 6 months and had probelm after problem with it. It seems like I spend alot of my precious time talking to the customer service people who are in India walking me through the fixing of the Rhapsody problem. If anyone out there can give me the name of an online site that chrges $14.95 or less a month to get specifically Christian music please let me know. Thanks for your excellent help!

  • titabonita96 Jun 03, 2008

    i was barely charging it and hen all of a sudden it turns off and doesnt want to turn back on at all its not on hold and it had full battery if anyones knows how to help me fix this problem please let me know at thank you

  • denwalker Jul 28, 2008

    That's my problem. I had a full charge and listened to it this morning until it just stopped playing and I couldn't get it to go on at all. Computer won't recognize it and it won't even turn on with the plug in attached.

    I guess I'll wait until later to see if it works- but I don't understand why Rhapsody is even involved in this as I haven't done anything but MAYBE sign on with them. I've gotten all my music elsewhere.



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Call technical suport at Sandisk. You might have a corrupt file. They will walk you through the steps. You may have to reformat which means you will lose everything you already loaded. I've had mine for about a year and it's still working fine. You may need to load the latest firmware as well.

Posted on Jun 01, 2008


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