Question about Hotpoint HSS25GFP Side by Side Refrigerator

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The water dispenser is leaking - Hotpoint HSS25GFP Side by Side Refrigerator

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  • ryanisready Oct 11, 2010

    The problem in this case is the water dispenser in the door. The water is dripping from the tube that shares space with the ice dispenser. It seems to be self contained, because the leaking continues with the door open, and defrosting doesn't help. I defrosted the unit and the leak continues. I wonder if I need to get inside the door?

  • ryanisready Oct 11, 2010

    The water dispenser is leaking from the tube in the front door of the freezer. It leaks even after I've defrosted the freezer (which did not appear to need defrosting) and with the door open and apparently disconnected from the water supply. Do I need to get inside the door?

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It is common and the fix is simple. Do it yourself.
The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain ube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the back of the freezer.
Here is a diagram of your freezer section.

Posted on Oct 11, 2010

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Hello,

Visit the below link, you will find a video that will be of help in solving the problem. This is an advantage because you will be guided on how to fix the problem while watching the video.

Let me know if your need further help or if you are not satisfied with the video or if the video does not solve your problem.

http://www.ehow.com/video_112132_fix-leaking-refrigerator.html

Good luck.

Posted on Oct 11, 2010

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