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Re: paper jams at fusion stage
Probably there is some piece of paper stuck in FU, best way to check FU is take it out from printer, first remove backside and left side cover, in backside there is a 4 small wires with 2 pin connectors you have to unplug connector, in left side there is a bigger withe and black wires, you have to unplug connectors. then open cover and remove *PC drum, also remove transferbelt, first remove 2 screws, 1 screw at each side, then unplug connector upper right and lift and remove transfer belt. BE VERY CEARFUL WHEN OPERATING WITH TRANSFERBELT. DO NOT DAMAGE THE BELT.
then you cand remove 2 screws at each side of fusing unit, when moving the whole FU to right /maybe left, dont remember/ you can bull out the fusing unit. its a little tricky to take it out. when you got the FU in your hands, you can inspect it, remove any paper, stuck. AGAIN, BE VERY CEARFUL, DO NOT DAMAGE THE RED ROLLER AND DO NOT USE ANY SHARP THINGS. when needed you can also remove a few screws at the fusing unit and then you can take the fu a part to see whats wrong.
I keep getting paper jammed at the fuser every single attemp to print. It's difficult to remove and the paper often tears when trying to pull it out.
This is most annoying since the printer is just outside of warranty and i just bought a new black toner cartridge. They don't make this printer anymore and I'm afraid the cost to repair would most likely exceed $200.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Hi! There is a lot of things that can happen near the fusion stage.
1- the paper is curled due to damp and hits the fusion block.
2- the fusing unit is lacking traction due to damaged gears at the rear end
3- the paper hits a broken scraper (in a set of 3,4,5, or 6), being this the most comun cause
4- The pressure betwin the pressure roller and the fuser roller is weak
5- the paper sensor is broken or damaged, being this one a comun cause too
Now, if the paper goes trough, must be the sensor failure
If the paper gets curled or crumpled BEFORE fusion, then a scraper (or more) is broken
I could be here forever giving other tips, but this are the main ones
I hope it was helpful.
Sorry my english...
Hello,Follow the steps below: Step one: Remove any loose paperRemove any loose paper from the input tray. CAUTION:Do not remove jammed paper at this stage.Step two: Clear the jam from the back of the printer
Press the Resume button ( ) on the front panel of the product. If the paper jam does not clear, then follow the remaining instructions.
Press the Power button ( ) to turn off the product.
Unplug the power cord from the back of the product.
Remove the rear access door.Press the handle to the right, and then pull out the door.Figure 1: Remove the rear access door
Gently pull the paper out of the rollers. CAUTION:If the paper tears when removing it from the rollers, then check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
Step three: Clean the rollersWhile the rear door is removed from the product, clean the paper rollers.
Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water.Rotate the rollers with your fingers to clean all the way around.Figure 2: Cleaning the paper rollers
Allow the rollers to dry completely.
Replace the rear door.Gently push the door forward until it snaps into place.Figure 3: Replace the rear access door
Step four: Open the top cover and clear the jam
Raise the top cover of the product.Figure 4: Raise the top cover
Gently pull the paper out of the rollers.
Lower the top cover.Figure 5: Lower the top cover
Plug the power cord back into the product.
Press the Power button ( ) to turn the product on.
Step five: Reload paper and test the printerAfter removing any jammed paper, make sure the product is functioning correctly by reloading paper and testing the product.
Raise the output tray.Figure 6: Raise the output tray
Slide the input tray paper-width guide to the left and load a stack of plain white paper in the input tray.Figure 7: Adjust paper guide and load paper
Slide the paper-width guide to the right until it rests, snugly, against the stack of paper.
Lower the output tray and pull out the tray extension.Figure 8: Pull out the tray extension
Print a diagnostic page.
Press and hold the Power button ( ).
While holding the Power button ( ), press and hold the Cancel button ( ), and then release both buttons.
The product prints a diagnostic page.
If the page prints successfully, the issue is resolved.
If the issue is not resolved and another jam occurs, continue to the next step.
Step six: Service the printerIf you have completed all the preceding steps and are still experiencing a problem, service the product.Thank You.
To remove the paper jam, follow the procedure--- 1. Open the front cover. 2. Remove the cartridge. 3. Open the face up cover and push down the green paper release levers on both sides of the face up paper output. 4. Hold sides of the jammed paper and carefully move it inward then gently pull out. 5. Remove if any paper bits present near the rollers. 6. Don?t pull the paper upwards but straight between the rollers. Please check page#62 for details in the manual--- Canon Super G3 Fax
Follow these steps to clear the jam from the product.
Step one: Remove any loose paper
Remove any loose sheets of paper from the input tray and the output tray.
Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the
Remove any loose paperDo not pull jammed paperStep two: Clear the jam from the rear of the All-in-One
Follow these steps to clear the paper jam from the rear of the product.
Never pull jammed paper from the front of the product. Pulling paper
from inside the front cover can cause mechanical damage to the product.
Always access and clear
paper jams through the rear access door.
With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
Press in the tab on the rear access door to release the door.
Pull the door away from the product to remove it.
Figure 1: Remove the rear access door
To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
sure to remove any bits of torn paper from the rollers inside the
product. If any torn pieces of paper remain inside the product, more
jams are likely to occur.
Figure 2: Check the product for bits of torn paper
you have the rear access door removed, check the rollers with your
fingers. Rollers should roll freely and feel springy. If rollers are
missing or do not turn freely, buy a replacement rear access door.
Click here to order a replacement part from HP
Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One CAUTION:
remove bits of torn or jammed paper from the front of the product. If
you pull too hard on jammed paper, you might damage the print mechanism.
Make sure that you disconnect the power cord from the rear of the product.
Open the cartridge access door.
Figure 3: Open the cartridge door
Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
the paper tears when you remove it from the rollers, check the rollers
for torn pieces of paper that might remain inside the product. If pieces
of paper remain in the product, more paper jams might occur.
Close the cartridge access door.
Reconnect the power cord to the rear of the product.
Press the Power button (
) to turn on the product.
My husband took the top cover off the printer and took a good look inside with a flashlight. He found a hot pink crayon stuck where the paper feeds through. I guess I should have had a better look initially, since the paper never made it all the way through the printer. Works like a charm now!!