Question about Jenn-Air 24 in. DW961 Built-in Dishwasher

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Jenn Air DW961UQW Partially Fills, Drains and Done

Hello,

My dishwasher partially fills and then drains the water. Not much happens after that. What could be the problem?

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Is there a diagram of how to replace pump in the jenn=air dishwasher model dw961uqw?? If so is there aweb site I could look at? Thanks Ida Vogegelgsang

Posted on Feb 08, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Water did not drain from the bottom


Hello Cheryl, There are a couple of possibilities. When the dishwasher drains the dirty water it is a time based function. This leads me to believe it is a blockage or partial blockage in the drain hose.
Here is an example. (If your dishwasher drains into your garbage disposal) washing dishes you put scraps into the disposal and forget to turn it on after you are done. The disposal is filled with scraps this restricts the flow of dirty waterfrom the dishwasher. If the flow is restricted less water is being drained per second from the dishwasher. This is why the dishes still looked clean and there was still water in the bottom of the dishwasher.
(if your dishwasher drains into a drain pipe) there is blockage or partial blockagein the dishwasher drain hose. if the sink drains slowly the blockage is in the main line
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The water level detection is done via a small plastic pipe from the bottom of the machine that fills with water and causes the air pressure in the pipe to activate a micro switch in the water level detecter. The pipe can be disconnected at the bottom and gently blow into the pipe. If you listern carefully you can hear the micro switch click. The pipe must not be blocked and in some cases the switch contacts could be burnt. The water level is factory set but can be adjusted on the water sensor. Replace if necessary.

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1 Answer

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1 Answer

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Remove the decorative cover and there should be a plastic dome that can be removed. Firmly grip the plastic dome and move from side to side while pulling up. Once you get the dome off you will be able to see if it is clogged. This can be done without removing the drain hose from the bottom of the air gap. This solved my problem which was the dishwasher not completely pumping all the water out. After cleaning the air gap it drains properly.

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1 Answer

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1 Answer

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Hi. The above machine stops mid cycle and drain/fill light is on, also error code F3E, have cleaned both hot and cold water inlet filters, also checked drain pump and drain line, all ok. Machine drains with no issues and fills with hot water, runs for a while then shuts down.
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