Question about HP DeskJet 810c InkJet Printer

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Cannot turn on the printer even if connections are ok ?

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The only thing that could stop you from turning the printer on other than a broke printer is the power/power cord is not connected. The printer should turn on without a USB or parallel printer cable attached.

If no lights are showing when you try to power the printer, check the power connection in the back of the printer to ensure it is plugged in, check the plug into the adapter is connected and that the power cord's plug is connected to the wall outlet - if you have a power strip make sure it is turned on and the circuit breaker is not popped. Make sure that there is power to the outlet by plugging in something else to show it has power. If all of those check out ok and you have a meter, check for voltage at the power connector at the printer (pull the plug out of the printer and check voltage from inside the plug to outside the plug. It should be 18 vac.

If all of this is ok, there is something wrong inside the printer. Probably time for a new one as cost to repair is probably too high.

Posted on Mar 16, 2011

  • lawrence Hattingh Feb 29, 2012

    if i read all the printer problems with power errors. the cords ,the wall sockets are working i am convinced that manufacturers of these printers should sort there problems out,my printer is about 3 years old but has a working time of about 10 hours. Surly they last longer than this.i will never buy a canon product again.

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