Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Stopped up, I cleaned all filters and hoses, but still stopped up, can't find the blockage

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Your cyclones are clogged. It's a common problem with the dyson dc17. I have one and just found out by googling it. The only way to fix it if Dyson won't is to disassemble it to get it completely clean. You can google this and there are complete instructions and photos so you can do it yourself.

Posted on Oct 16, 2010

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Why does the motor stop after 5 min then start back up then stop? It does this repeatedly!


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Hi Peter, it's Jack at Dyson.

I'm sorry to hear your DC19 isn't picking up as well as it should be. Have you washed the filter recently? We recommend washing it at least once every 3-6 months using cold water without detergent. Make sure the filter is completely dry before replacing it, which could take at least 24 hours:

If the filter has been washed, it's likely that there is a blockage somewhere in the floor tool, wand or hose that you may have missed. I appreciate you've already checked for this, but our support guide will walk you through the steps needed to locate and remove any obstructions: http://www.dyson.co.uk/support/dc19t2/dc19t2/my-machine-is-not-working/check-extension-tube

If you've followed all of these steps and have not resolved the problem, please contact our experts directly so we can help. You can reach the Dyson Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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