The underneath of the glass on my MP830 is dirty; like smoky color. I can't help but think this would effect some scans. Has anybody ever figured out how to remove glass so all of it can be cleaned? Is this something in a manual that I'm missing? Any pointers to a website that would have this info?
Best left alone this one, even printer technicians dont remove glass on the scanner unit they just replace the whole scanner assembly, the reason? there are a lot of plastic clips holding it together and springs and cables that are easily dislodged,
often the improvement in scan quality isn't as great as one would think. the scanner assembly can be replaced as a unit for around $200
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
clean the all glass areas and also use compressed air to blow out the adf area on top and underneath the part you lift up, normall there is a white strip underneath try and clean that good with air as well.
As it sounds its a dirty scanning glass. Open the top of the scanner so that you can see the scanning glass.. If your standing in front of it you will see on the left hand side a strip of thinner glass.. Take a damp cloth (better cloth with spirits/surgical alcohol) and clean the both the small and the large scanning glass. These lines normally cause if the glass is dirty. Especially if your using the document Feeder. As a lot of time wet ink or typex or correction fluid gets stuck on glass which will cause these lines.
Hope it helps
The cause of this problem is usually a dirty scanning glass (there might be ink or white out on the glass). Check the glass really closely or the cause could be dirty optics or a bad CCD board. There are mirrors underneath the scanning glass. Dirty optics can cause lines when faxing or copying. If you can not access these mirrors, they would have to cleaned by a technician.
Hello sir; what you need is cleaning, you neeed to clean prnt head and ink cell, you open the top part let the ink carrier move to the center then UNPLUG the power cord ,now you can easy to clean ink cell.
If the scanner glass or the white scan background (the white portion of the lid) are dirty, the scan might be different than intended. A dirty scanner glass (fingerprints or smudges) slows down performance by as much as half a minute and affects scan quality. Performance slows because the product is actually processing the smudges on the glass. Turn off the product , and then clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. If there are visible contaminants under the scanner glass, the product must be sent in for servicing. You cannot remove the scanner glass to clean inside.
Reinitialize the scanner by turning off the product and unplugging the power cord. Make sure that all original documents are removed from the product and that the scanner glass on the product is clean. When the power is reconnected and the product is turned on, the scanner recalibrates.
The computer video driver and video settings might change the image appearance slightly. The product scans in 24-bit color. Setting the video display settings to less than 24-bit, or 24 million colors, results in a loss of color information on the computer monitor. The video driver might change the appearance of colors when viewed on the monitor.
Open ADF (automatic document feeder) cover and clean scan glass underneath. White out or post-it notes are notorious for leaving behind residue on glass when scanned. Any dot, spot or dirt will show up as a black line due to shadow effect.
Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.
If this is happening only when you are scanning using the automatic document feeder, check for something blocking light above the scanner. If you open the scanner top, look along the left side of the scanner glass where the paper is scanned by the automatic document feeder. If you see anything on the glass there, clean it with a soft cloth dampened with clean water.
there should be two screws on the right side of where the glass, take them out, some models you also have to take the screws off of the left side since it is one piece, lift the whole unit With the glass and set aside to clean. ( With power off)