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First print a self test page on the printer and check if you have black print on it or not.
To do that Go to your printer :-
Press Setup button -->Go to print report-->hit ok--> use arrow keys and choose the self test page.--> hit ok.
If you have the self test page fine then try to make a black copy from the printer.
Put a black font printout on the scanner glass facing downwards. Press copy black
Check if you have the black ink working.
If yess then there is some thing on the system you are doing wrong. May be the printer properties needs to be set or some settings needs to be checked.
If no then try to clean he ink cartridge and try to align the cartridge on the printer.
To align Do this
Press setup-->use arror keys to navigate to tools -->and choose the option align cartridge or align printer.
If you do not find the option in the tools option try looking for it in the print report...
On the computer Go to printer under control panel and right click on the printer and go to print prefernces --> go to the TAB called colors and under color options -->choose print in greyscale--> and under that choose the Black only option. --> hit apply and then hit ok.
Press and release OK and CANCEL buttons on the unit and release. This will print a self test report. Check the timing. It should not take more than a minute to print a self test page. If it does, please let me know.
To apply the patch, copy and paste the link above into your Internet browser. Click on "Download Now." Choose "Save to disk" and save this file to your desktop. Once it has downloaded, run the file and follow the on screen prompts.
Does this happen both when copying and printing? For printing solution, try another toner cartridge. If lines continue to appear when copying (primarily through the automatic feeder) then lift the auto feeder, and clean the glass -mainly the narrow piece on the left side.
go to the xerox website and download a patch 1-7kv9 or something similar. The description of it is listed under support and drivers and it comes with instructions. You need command workstation to invoke this patch. If you cant find it let me know, or tell me your email and i'll send it
Using CMY Color produces a Processed Black.
Using only K will produce a Black.
In the print driver on a PC change your default setting to Black, from the machine you can set it to use only black as well.
That Patch is on the transfer belt. which it will alwyas do, that is what color machines do.
Install the print driver twice and set one driver s Color Mode to color and one to greyscale. This setting can be accessed by right clicking on the print driver and selecting Printing Preferences, click on the Color tab and set the Color Mode appropriately.
That sounds like your toner is empty. Sometimes that cartridge runs out or low on ink and just doesn't display. What is happening is the density sensor is looking for a nice black patch and the patch it is looking for is gray or almost blank and it stays in a constant cycle of trying to make that ink patch dark enough to produce a copy, I would try a new toner.
if you are having issues after installing the new cartridges , then perform the following steps.
unplug the power adapter and remove both the cartridges and then power on the printer , look for the power light. if it does not blink then . install the black cartridge first and then try to print , if it prints fine its ok. then remove the black cartridge and then put the color one in and then try printing or copying .
if it doesnot print with any either black/ color then you have to replace that particular caratridge..