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HI when i put disk in cd rom drive the computer only reads for about 3 seconds and then the message says insert a disk..my son has been burning a lot of disks lateluy and not sure why it broke so soon,only a few years old.my son said he already looked at loading new drivers but said there are no new and the original on there.??any help do i need a new unit!!

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Loading new device-drivers will not help.
In the first few seconds, the drive is trying to read the first few blocks of data from the media, to see if it is a "data" or "music" or "blank" CD. If nothing can be read (dead laser?) then you get the "insert a disk" message.

> do I need a new unit?

Yes; spend $40 to buy a new CD/DVD reader/writer.

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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Create boot disk


Insert a blank diskette into the floppy drive. Click start click on computer you should see all of you drives.

Right-click on Drive A. You will see the option to format the drive.

Click on Format. Depending on your operating system, you will see an option that reads either "Create a system disk" or "Create a MS Dos system disk." Click the box next to this option.

Click the "Start" button to begin formatting the disk.
When completed, you will have a bootable floppy disk.


For CD Rom or DVD disks


Open the software that you use to burn or write files to the CD-rom or DVD drive.

Click on "Make a Data CD or DVD." Insert a blank CD-R or DVD-R disk into the drive.

Look for the option to "Make this disk bootable." You may have to scroll over the various icons displayed to find this option. Click on the option.

Burn the CD or DVD as usual. Once completed, this disk can be used to boot your computer.

hope this helps

Aug 22, 2012 | Seagate Computers & Internet

1 Answer

I deleted the administrator my mistake now i cannot login to windows can I reset to the factory settings


hi, hope this helps,

1. Make sure the computer is turned off.

2. If any peripheral devices, except the optional external CD-ROM drive unit

(CE-CD05), are connected to your computer, disconnect them.

3. Turn on the computer.

4. When the message Press <F2> to enter SETUP appears, press F2. The

Setup Utility opens.

5. Insert the Product Recovery CD-ROM disk 1 into the CD-ROM drive.

6. In the Exit menu, select Load Setup Defaults; then, press Enter twice.

7. In Boot Sequence of the Main menu, set CD-ROM Drive to the top of the list;

then, press ESC.

8. In the Exit menu, confirm Exit Saving Changes is highlighted and press

Enter twice.

9. Read the message on the screen, and select the operating system which you

had selected for the first time you use the computer; then, press Enter.

You cannot change the operating system from the first choice.

10. Read the message on the screen, and select the way to recover your system;

then, press Enter.

11. Read the message and select Continue; then, press Enter.

12. Read the message and select Continue again; then, press Enter.

13. If you see the message asking you to insert the Product Recovery CD-ROM

disk 2, remove the disk 1 and insert the disk 2; then, press Enter.

14. If you see the message asking you to insert the Product Recovery CD-ROM

disk 3, remove the disk 2 and insert the disk 3; then, press Enter.

15. If you see the message The Operating System has been recovered

successfully, remove the Product Recovery CD-ROM disk 3. The system will

restart automatically.

16. When the message Press <F2> to enter SETUP appears, press F2. The

Setup Utility opens.

17. In the Exit menu, select Load Setup Defaults; then, press Enter twice.

18. In the Exit menu, confirm Exit Saving Changes is highlighted and press

Enter twice. The system restarts.

19. Set up Windows, following the instructions on the screen. When you finish
the setup, the recovery is completed.

Jun 02, 2011 | Sharp PC UM20 PC Notebook

2 Answers

CD ROM


The drive has NOT been able to read the directory of the disk you put in.

Possible causes:

Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.

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1 Answer

How to instal file 'asms The file 'Asms' on Windows XP Professional Service Pack 2 CD is needed" when installing WinXP Pro,


When you install Microsoft Windows XP, you may receive the following error message:
[Files Needed]
The file 'Asms' on Windows XP Professional CD-ROM is needed. Type the path where the file is located, and then click OK.
This issue may occur if the Setup program cannot communicate with the CD-ROM drive.
To resolve this issue, use the appropriate method for your computer.
Hard disk formatted with FAT or FAT32 file system
If the hard disk is formatted with the FAT file system or with the FAT32 file system, follow these steps:
Use a Microsoft Windows 98 Second Edition or Microsoft Windows Millennium Edition (Me) Startup disk with CD-ROM drivers to restart the computer.
Copy the Xcopy.exe tool from the Windows 98 Second Edition CD-ROM, the Windows Millennium Edition (Me) CD-ROM, or the hard disk to the Windows Startup disk. To do this, use the appropriate method.
Windows 98 Second Edition CD-ROM
Insert the Windows 98 Second Edition CD-ROM in the CD-ROM or DVD-ROM drive, and then at the command prompt type the following lines, pressing ENTER after you type each line, where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive:
c:
copy cd-rom:\win98\smartdrv.exe
copy cd-rom:\tools\oldmsdos\xcopy*.*
Windows Millennium Edition (Me) CD-ROM
Insert the Windows Millennium Edition (Me) CD-ROM in the CD-ROM or DVD-ROM drive, at the command prompt type the following lines where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive, and then press ENTER after you type each line:
c:
copy cd-rom:\win9x\smartdrv.exe
extract cd-rom:\win9x\win_17.cab xcopy.exe /L c:\ xcopy.exe
extract cd-rom:\win9x\win_17.cab xcopy32.exe /L c:\ xcopy32.exe
extract cd-rom:\win9x\win_19.cab xcopy32.mod /L c:\ xcopy32.mod
Hard disk
At the command prompt, type the following lines where drive is the drive letter of the hard disk where Windows is installed, and then press ENTER after you type each line:
c:
copy drive:\windows\smartdrv.*
copy drive:\windows\xcopy*.*
Eject the Windows 98 or Windows Millennium Edition (Me) CD-ROM, and then insert the Windows XP Professional CD-ROM.
Copy the I386 folder and all its subfolders to the hard disk. To do this, type the following lines at the command prompt where cd-rom is the drive letter of the CD-ROM drive, and drive is the drive letter of the hard disk, and then press ENTER after you type each line:
smartdrv
xcopy cd-rom:\i386 drive:\i386 /e
Restart the computer, and then start the Setup program again.
When you receive the error message, click Browse, and then type the path of the I386 folder on the hard disk.
Note You may be prompted several times for the location of this folder. If Browse is not available, see the "Hard disk formatted with NTFS file system" section.
Hard disk formatted with NTFS file system
If the hard disk is formatted with the NTFS file system and you are upgrading an earlier version of Windows, use one of the following methods.
Method 1
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
When you receive the error message, press SHIFT+F10 to start a command session.
Type regedit.exe, and then press ENTER.
Click HKEY_LOCAL_MACHINE.
On the File menu, click Load Hive, and then load %Windir%\System32\Config\System.sav.
When you are prompted to specify a name, type Test.
Locate and then click the following key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Delete the UPPERFILTERS and LOWERFILTERS registry keys.
Repeat steps 6 and 7 for the other ControlSet# keys under the Test hive.
Click File, and then click Exit to quit Registry Editor.
If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program.
If you receive the error message again, the Setup program cannot correctly read from the CD-ROM drive, or the path information is incorrect. In this case, restart your computer and let the Setup program resume.
Method 2
If you cannot start Regedit.exe at the command prompt, and there is another available partition where you can install Windows on the hard disk, follow these steps:
Install Windows in the other partition.
Start the new installation of Windows, and then start Regedit.exe.
Follow the steps in method 1, but load the System.sav hive from the original Windows folder.
Method 3
If you are not using a retail Windows XP CD-ROM with a hologram (for example, if you are using a burned CD-ROM), try to run the Setup program from a retail CD-ROM with a hologram. To verify this, start the computer by using Recovery Console, and then check the C:\$win_nt$.~ls folder. Look for the Asms folder. If the folder is missing or the files that it contains are zero bytes, the CD-ROM was not burned correctly.
For additional information about how to use Recovery Console, click the following article number to view the article in the Microsoft Knowledge Base:
307654 (http://support.microsoft.com/kb/307654/ ) HOW TO: Install and use the Recovery Console in Windows XP

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4 Answers

When i put a disk in the cd rom keep getting message please insert disk


Try known good disk. Other than that the unit has probably failed. Make sure disks can be read on a buddys computer?

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1 Answer

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Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive


Hope that helps.. :)

Thanks and Regards,
Srinivas

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2 Answers

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If you have the sony CD RW DVD ROM then you can't burn the data in a blank DVD.

Because your Configuration is :
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1 Answer

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1 Answer

Insert a disk


How many CDROm drive installed on your PC? The message appear when you burn a CD or just only reading the content?

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